Questions & Answers

Q: QuestionIs lumbar support available in this gaming chair?

• A:Answer Yes, this gaming chair has built-in lumbar arch.

Q: QuestionWhat is the maximum weight capacity for this chair?

• A:Answer The maximum weight capacity for this chair is 299 pounds.

Q: QuestionDoes this gaming chair have adjustable seat height?

• A:Answer Yes, the gaming chair features adjustable seat height.

Q: QuestionDoes this gaming chair require assembly before use?

• A:Answer Yes, this gaming chair requires assembly.

Q: QuestionCan this gaming chair recline to a certain degree?

• A:Answer Yes, this gaming chair can recline up to 152 degrees.

Q: QuestionAre casters included with this gaming chair?

• A:Answer Yes, casters are included with this gaming chair.

Q: QuestionI’m 6’3 and about 290 pounds, is this chair build for bigger people?

Asked 3 years ago by Joe.

• A:Answer The max height is 23 inches from the floor to top of the seat cushion where you would sit. If you also need the wideness of the seat cushion it is 21-1/4" wide at the front of the seat cushin and as it goes towards the back rest cushion it reduces to 17-1/2 amd then length of the seat cushion is 19" long from front to back. The back rest is 20" wide and its 34 inches tall. The width of the chair with the armrest fully extended outwards is also 20 inches wide i would consider this the side of the Gut or stomach space you have when seated on the chair. The wheels are 2-1/4" wide or round. I hope this helps. Im 5'7" amd 320lbs and i fit a little tight on this chair due to the 20 inches of space around my stomach when i sit on the chair but if you slimmer then that i believe you will fit fine on it.

  Answered 3 years ago by MrRuiz1983

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Q: QuestionDoes it come with the pillow as advertised on every other site?

Asked 3 years ago by Ka.

• A:Answer Yes this version does come with the pillow. The X series does not so if you decide you want to save some money and not get the pillow or have the 4D armrests then go for the Enki X. But to answer the question yes you get it with this version.

  Answered 3 years ago by torgojonesVerified Purchase

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Q: QuestionWhat is the width of the seat?

Asked 3 years ago by Betchaann.

• A:Answer It has a 21” seat base.

  Answered 3 years ago by Razer Customer Support

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Q: QuestionWhy can't a person who is handicapped get this chair assembled and taken to 2nd floor of a home

Asked 4 years ago by rglmsgt.

• A:Answer I am a part of the BestBuy Total Rewards program, I really enjoy it and believe they do have a service for stuff like that, washers, dryers, tv mounting. It would be an extra cost to you, but I’ve found there are many additional benefits to it that made it worth it to me. I really enjoy my chair, hope you can get some help!

  Answered 3 years ago by Troy

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Q: QuestionI am looking for an office chair that has a very soft comfortable seat. Does this model qualify? Any models you'd suggest?

Asked 1 year ago by Fred.

• A:Answer The razer Enki is extremely comfortable I would highly recommend and suggest it if your budget allows it but I will also say you get what you pay for so a 180 dollar chair is gonna be cheep and get the job done but it’s won’t last as long or feel as good as a high end chair

  Answered 1 year ago by GameGeekVerified Purchase

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Q: QuestionWHY IS THIS CHAIR SO EXPENSIVE?

Asked 2 years ago by SUESS.

• A:Answer It is good quality material, quality > price.

  Answered 2 years ago by KyleB

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Q: QuestionAre the arms removable?

Asked 3 years ago by colin.

• A:Answer Yes, 3 bolts each armrest.

  Answered 3 years ago by RonGVerified Purchase

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Q: Questionwhat tools do i need to put this together

Asked 3 years ago by mustget.

This question was asked about the related product: Razer - Enki Gaming Chair for All-Day Comfort - Quartz

• A:Answer It comes with what you need.

  Answered 2 years ago by Cowboys

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Q: QuestionWhat is the minimum height from floor to the top of armrest? Most important measurement, if chair cannot be partially under your desk, you always lean forward-hunch. It is the hallmark measurement of a quality chair.

Asked 1 year ago by JohnM.

• A:Answer I am glad you asked this, because I just noticed that the armrests go up and down. I have an adjustable desk, so I was using that to make the clearance. I just measured 26 inches from the floor to the top of the armrest.

  Answered 6 months ago by HershVerified Purchase

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Q: QuestionWhen adjusted to the narrowest setting, what is the outside distance from one armrest to the other? Total width of armrests.

Asked 1 year ago by Fred.

This question was asked about the related product: Razer - Enki Gaming Chair for All-Day Comfort - Black

Q: QuestionDoes this have different angles of seating that locks in?

Asked 2 years ago by Jerry.

• A:Answer Yes there are several different angles to lock in the backrest of the seat. It will lay almost completely flat as well.

  Answered 2 years ago by Willowdale

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Q: Questionwhat is the max height

Asked 3 years ago by Samwisethegeek.

• A:Answer 55 inches

  Answered 2 years ago by CowboysVerified Purchase

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Q: QuestionWould anyone know the exact specs of the chair? Such as circumference of wheels, height, etc.?

Asked 4 years ago by Chelle76.

This question was asked about the related product: Razer - Enki Gaming Chair for All-Day Comfort - Black

• A:Answer The max height is 23 inches from the floor to top of the seat cushion where you would sit. If you also need the wideness of the seat cushion it is 21-1/4" wide at the front of the seat cushin and as it goes towards the back rest cushion it reduces to 17-1/2 amd then length of the seat cushion is 19" long from front to back. The back rest is 20" wide and its 34 inches tall. The width of the chair with the armrest fully extended outwards is also 20 inches wide i would consider this the Gut or stomach space you have when seated on the chair. The wheels are 2-1/4" wide or round. I hope this helps.

  Answered 3 years ago by MrRuiz1983

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