A:AnswerHi there,
If the item still under warranty, please visit or contact the store where you bought it or call our helpline at 1-800-420-7968 for assistance.
thank you for buying our remote.
Have a great day.
A:AnswerMANUAL COMES WITH A CODE LIST FOR ALL DIFFERENT BRANDS AND DIFFERENT DEVICES. YOU INSERT THE FIRST CODE AND IF THAT DOES NOT WORK, YOU GO TO THE NEXT CODE IN THE LIST FOR THAT BRAND. SOME BRANDS MAY HAVE SEVERAL DIFFERENT CODES TO TRY.