Questions & Answers

Q: QuestionCan I use offline payments with this register?

• A:Answer Yes, you can use offline payments with this register for up to 24 hours.

Q: QuestionDoes this register have a dedicated customer display?

• A:Answer Yes, this register has a dedicated customer display.

Q: QuestionWhat kind of payment types are supported by this register?

• A:Answer This register supports magnetic stripe cards.

Q: QuestionIs there a warranty for parts included with this register?

• A:Answer Yes, there is a two year warranty for parts included with this register.

Q: QuestionCan I use this register with accessories?

• A:Answer Yes, you can use this register with accessories like cash drawers and receipt printers.

Q: QuestionDoes this register require any extra tablets or apps?

• A:Answer No, this register does not require any extra tablets or apps.

Q: QuestionSo is this the complete system would i need anything else to get stared with my business?

Asked 5 years ago by international.

• A:Answer Hey! The other answer is correct. The Square Register does not need any other equipment to allow you to run your business, but if you would like to print receipts or have your cash drawer pop open for cash sales, you will need to purchase the external hardware.

  Answered 5 years ago by Square

  
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Q: Questioncan I print receipt for customers? or do I have to buy a printer to go with this program?

Asked 6 years ago by valmd.

• A:Answer I have always emailed or text the receipt to customer through the Square. Plus on the remote customer screen it gives that option for them to choose a receipt to be sent or not.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionWhat power source dose it need? And do we need internet

Asked 1 year ago by Lisa.

• A:Answer The Square Register must be plugged into a power outlet at all times to function. It also requires an active internet connection, which can be provided through a traditional Wi-Fi network, a portable Wi-Fi device (often called a Mi-Fi), or an Ethernet cable. If your internet connection is interrupted, you can temporarily accept offline payments and upload them once a stable connection is restored. For more information on offline payments, visit: https://squ.re/4dtYikA.

  Answered 1 year ago by Square

  
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Q: QuestionDoes this system support assigning multiple vendors selling items within one store? Such as a vintage store with individual vendors selling their items. Will I be able to credit sales to each vendor?

Asked 2 years ago by Vintage.

• A:Answer At the moment, we don't support assigning multiple vendors to sell items within one store. However, you can set up multiple employees and issue payroll based on sales. You can learn more about this here: https://squ.re/2QGG5r8 & https://squ.re/3xa6LbH.

  Answered 2 years ago by Square

  
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Q: QuestionAm I able to connect a keyboard to this for easier input of merchandise?

Asked 2 years ago by Gallery.

• A:Answer We haven't fully tested the compatibility of keyboards (Bluetooth or wired) with our Register, so we don't officially support them, unfortunately. We are working to bring this feature to our sellers in the future though! That being said, we have heard from members of our Community that connecting a USB keyboard to the Register hub is possible.

  Answered 2 years ago by Square

  
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Q: QuestionHow big is the screen size?

Asked 2 years ago by Anonymous.

• A:Answer Great question. The screen size of the Square Register is 13.27” (337 mm) diagonal.

  Answered 2 years ago by Square

  
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Q: QuestionHow long is the cord to plug in the actual register? I have a plug that is about 4-5 ft away from where I would need to put it on the counter and this may not work for me as it does not produce the cord specs for plugging this in.

Asked 4 years ago by HD.

• A:Answer The customer display cable is 40 inches long. You are able to read more FAQ's regarding the Square Register here, https://squ.re/2YaXUFI.

  Answered 4 years ago by Square

  
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Q: Questionis this wireless

Asked 4 months ago by mike.

• A:Answer No its not

  Answered 2 months ago by ShanaMVerified Purchase

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Q: QuestionCan a regular printer be hooked up to this register?

Asked 6 months ago by Tonya.

• A:Answer Standard computer printers can't be connected to the Square Register. To see all printers that are compatible, head to this page: https://squ.re/41qNccv.

  Answered 5 months ago by Square

  
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Q: QuestionIs this the v1 or v2 register?

Asked 8 months ago by Mdoel.

• A:Answer This Square Register model is the 1st generation, v2.

  Answered 8 months ago by Square

  
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Q: QuestionDoes this system allow some sort of management of sales (for sorting purposes) to identify such things as tax exempt vs non-tax exempt items?

Asked 11 months ago by Paul.

• A:Answer Yes, you're able to mark items as taxable and non-taxable. Learn more on our Support Center: https://squ.re/3X8GMMT.

  Answered 11 months ago by Square

  
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Q: QuestionWill this print the order off to review

Asked 1 year ago by Anonymous.

• A:Answer You have to purchase the printer. All receipts and transaction history go into an account and you can print from your desktop

  Answered 1 year ago by HOP23Verified Purchase

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Q: QuestionDoes it accept phone taps for payment?

Asked 1 year ago by GINayner.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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