A:AnswerThis product alone is a remote start which comes with a single button key fob and also access through Bluetooth through the viper app on your smart phone or watch.
A:AnswerTypicaly you should receive when the unit is shipped. If not I would advise to wait until then or contact customer service or geek squad for more information.
A:AnswerI’ve had nothing but issues trying to get mine installed. 2 cancelled appointments from Best Buy and going for a 3rd next week. So far, it’s appearing very challenging for them.