“Can the mp4 recording be viewed on a microsoft computer? I have tried and gives a codec error. Why? is there a solution”

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• HI, Thank you for your message! Please try using VLC player instead. Windows Media Player does not have the codecs necessary and wants you to purchase those codecs. VLC is a free software that will play all of our files!

  Answered by RexingUSA 2 years ago

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