“I have this headset and I can hear perfectly in chats but I cant hear in games, how do I check to see if the settings are muted for games?”
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Hello there! We are sorry to hear that. If you are having some audio issues with the headset, you may want to check the settings under your gaming console audio settings and make sure the headset is set up properly. Press the Xbox button to open the guide, then select System > Settings > General > Volume & audio output. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.
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