“How can I make my headset both audio and chat. I can only do one or the other”
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Hello there! If you are experiencing some audio issues you may want to adjust the headset settings under your gaming console audio settings. We also recommend testing the headset with a different controller to completely isolate the issue. If for some reason the issue remains, then it means the headset has an actual problem and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Sorry, there was a problem. Please try again later.Put microphone down. Or yours is defective.
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