“I just bought the the rig 500 headset an I can hear the game in the headphones fine but why tf can’t I can’t use the mic in game??!! I have an Xbox one using a wireless controller”
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Hi! We're sorry to hear that. Please be aware that since of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: support.us@nacongaming.com.
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