“I got a new aux cord for my headset but the microphone isnt working with it but the ears are”

1-3 of 3 Answers

• Hi Chicken, Sounds like this new aux cord may not have the correct pin configuration. Did you get it from RIG? If not, please contact RIG Customer Support via email at support.us@nacongaming.com. Thanks.

  Answered by RIG1 5 years ago

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• Yes I have the same problem do you know what to do

  Answered by Alex 6 years ago

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• Hello! We would like to inform you that, as of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: support.us@nacongaming.com. For us in Poly, it has been a sincere pleasure to have you as our customer. Sorry for any inconvenience.

  Answered by PlantronicsRepresentative 6 years ago

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