“Hi i purchased the rig 500 pro 2 weeks ago and today i was talking to my friends over it, every time i unmute my mic it makes static noises, i tried fixing it multiple times but its not working is there any spare mic pieces available i could get??”
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Hello! We are sorry to hear you are having some issues with the microphone of the headset. If the microphone is transmitting static noises, it could mean an issue with the microphone or the headset itself. You may want to try adjusting the audio levels on your gaming console. We also recommend testing the headset with a different controller or with your mobile to see where the issue is coming from. If for some reason the issue remains, then it means the headset has an actual problem and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Sorry, there was a problem. Please try again later.I had the same problem. The easiest way to fix this is to go to the sounds settings on your system and adjust them. It helps to have a friend on line who can listen to you talk though it while adjusting the sound.
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