“Hello, so I just purchased this item yesterday and I’m playing on Xbox one and in party chat works but in game chat it does not, any suggestions?”

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• The top dial on the left side of the headset controls the party/game volume. Make sure the dial is all the way down. If it is, move the dial up and you should hear game audio.

  Answered by MoreReese 5 years ago

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• I top dial adjust how much game sound or party sound you get. if you put in the middle it will be the same for both. I adjust for each game. Hope this helps.

  Answered by Sevro 5 years ago

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