“I bought these headphones about a week ago and they worked fine for about a day. Then one day I got up and they wouldn’t work no matter how I plugged them in. I left and went out of town and came back to them still not working. Is there any solution?”
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Return them while you can. They're garbage.
Sorry, there was a problem. Please try again later.Hi! We're truly sorry to hear about your experience with your RIG 500 PRO HX. If you're not getting any audio from the speakers, please test the cable by moving it and checking if there are any shorts that might be causing this. If you have another standard 3.5mm auxiliary cable, please test it with the headset to isolate the cause of the issue. If you notice the issue comes from the cable, we might have some spares available at the warehouse to send you a new one as a one-time exception. Please note this unit has a one-year warranty from date of purchase. For further assistance, feel free to contact our Customer Care Team at: 855-765-7878
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