“I just got mine for a few days but I noticed a constant hissing/static noise in my new headphones that remains the same even when the volume is turned up or down, is this a feature of it or is mine a faulty one?”
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That sounds like something is wrong with the headset. A bad soldering point or power wires touching audio wires inside perhaps. I would exchange them.
Sorry, there was a problem. Please try again later.Did you turn your mic monitoring off?
Sorry, there was a problem. Please try again later.Hi Novick, By chance is your headset and/or wireless adapter (likely in the multi-function base station) close to your WiFi router? Both operate on 2.4GHz RF wireless, and this is the most common cause of static noise - interference between the two devices competing on the same 2.4GHz frequency. And the simple way to resolve it is to just create more space between the WiFi router and wireless adapter for the headset. Also, some routers have the option of 2.4 or 5GHz and allow you to turn off 2.4GHz. If that's an option, turn off the 2.4GHz on your router and operate just on the 5GHz. If you need additional assistance, Nacon Customer Support is available to help via email at [email protected] or via phone M-F at 1-833-622-6687. Thanks for choosing RIG gaming products from Nacon...
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