“my rig headset wont charge after not being used for months charging light wont come on. Any idea on what it might be”
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Hello AnOnEmUs, The indicator light on the charge base should be red while charging and should go out once the headset is fully charged. And remember, since it's been a while, that the RIG 800 PRO HX takes a good 4-5 second press of the Power button to power ON. Please note, all RIG products from Nacon are covered by a 1-year warranty for any manufacturer's defects. If you still need assistance, you can reach us via email at [email protected] or via phone at 1-833-622-6687. Thanks for choosing RIG gaming products from Nacon...
Sorry, there was a problem. Please try again later.I know why. check the spring loaded charging prongs on the base. 2 of mine retracted and did not "pop" back out. They will not charge the head set from the base after that. I took my base apart(yeah warranty gone now and I only bought these 8 months ago). the prongs are proprietary to the Rig 800 it appears based on writing on the board. I was able to get them extracted again and they work. Use the alternative charging port on the headset itself near the bottom of the left side if out of warranty. I heard the warranty process is horrible.
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