Questions & Answers

Name: Ring - Alarm Home Security Kit (1st Gen) - White
Brand: Ring
SKU: 6097400
Price: 199.99 USD
Rating: 4.7 (1639 reviews)

Ring - Alarm Home Security Kit (1st Gen) - White

Model:: 4K11S7-0EN0; |
SKU:: 6097400

User rating, 4.7 out of 5 stars with 1639 reviews.

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QuestionCan the door sensor be installed on a sliding patio door?
Asked 7 years ago by Dave.
- Answer Hi Dave, Yes you can. For reliability, ensure that the notches on the sensor and magnet are aligned. Feel free to review the following article on tips that will help you install your Ring Alarm Sensors on different types of doors: https://support.ring.com/hc/en-us/articles/360018549231-How-to-Install-your-Ring-Alarm-Contact-Sensors-on-Different-Types-of-Doors-Windows-and-Trim Bilan J, Customer Satisfaction Specialist Bilan.jenkins@ring.com
  Answered 7 years ago by Ring
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QuestionDo you need to have the ring keypad setup to have alarm system work? Or can I just use the smart app to Arm and disarm?
Asked 7 years ago by Doc.
- Answer You can operate it all on the App. I have the keypad, and between Alexa, the App and my latest acquisition, the Kwikset 914 deadbolt, I haven't touched the keypad in the longest time. That deadbolt will arm and disarm the alarm, if you set it up that way.
  Answered 6 years ago by Freddie226
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QuestionIs it possible to bypass one of the sensors while setting the alarm so all of the other sensors still trigger besides that one?
Asked 7 years ago by Danielle.
- Answer Yes,when you go to arm your system and you have a door or window open it will tell you that you have to do a bypass in order to arm your system and for me I just look at my android and it will tell you to click to bypass and arm system
  Answered 7 years ago by Jackie
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QuestionI am wondering if I need to be a certain distance to the base station to set the alarm on, or if the alarm was tripped to turn it off?
Asked 7 years ago by Jet25.
- Answer Well, it's done on the keypad, so as long as it has a signal, you can do it... also if you do it on the App, you just need internet, (WiFi or Cellular), anywhere in the world.
  Answered 6 years ago by Freddie226
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QuestionI want to clarify a vague answer to a previous question; If I already have the Cloud Storage Program of $10.00 per Month for my existing Doorbell and Cameras, would the Security Plan be an Additional $10.00 per month?
Asked 7 years ago by RBOWWOW.
- Answer Hi Rbowwo, No! Ring only has one recording and monitoring plan available that includes Ring Alarm Professional Monitoring: Ring Protect Plus for $10 a month or $100 per year. That plan covers all of Ring's devices at a single Location. If you signed up for that Ring Protect Plan for recording when you purchased a Ring cam or doorbell you will be automatically signed up for Ring Alarm Professional monitoring at no additional charge. Bilan J., Customer Satisfaction Specialist Bilan.jenkins@ring.com
  Answered 7 years ago by Ring
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Questionwill the police be called
Asked 7 years ago by Anonymous.
- Answer First you must buy the Protection Plus plan through the Ring app which is $10 a month or $100 for the year. Next you have to register your alarm via the app. if your Township, Borough , or City requires a permit you must contact your local authorities to see if there's a fee for said permit and enter that per it number in the app. if your town does not need a permit, no problem you can still use it. After a 7-Day trial, The alarms system becomes active and ring will call the Main and Alternate numbers on the account before contacting the police for any alerts.
  Answered 7 years ago by AndyLuck
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QuestionHaving the Ring system here in the USA, if I travel to South America or other country, can I answer to my Ring? and if so, would It be an increase on my phone use? Thank you, sorry for the misunderstanding.
Asked 7 years ago by Rosa.
- Answer Hi Rosa, Great question! As long as your Ring Alarm is located in the United States and online, then you should be able to monitor the device from anywhere. However, please do note that this might vary depending on cell tower signals in South America. I would suggest checking with your phone carrier as it pertains to data usage. Hope this helps! Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 7 years ago by Ring
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QuestionInterested in this system. Alarm system will be for an apartment. I have a indoor cat, can I use the system without the motion sensors?
Asked 7 years ago by Deviseproductions.
- Answer Hi Deviseproductions, Great question. Yes, you can absolutely use our Ring Alarm without the Motion Detectors. However, please do note that at default sensitivity settings, the motion sensor should not pick up pets under 33lbs. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 7 years ago by Ring
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QuestionDoes this system need to be tied into the electricity or does it run on battery?
Asked 7 years ago by Ree.
- Answer The base station must stay plugged in. It will run for 24 hours only without power on an internal battery. Mainly there for power failure in the home. The key pads can run on battery or electricity. The batteries will need to be charged on electric power when they run down. They will probably go for a month or two between charges. All other devices, motion sensor, contacts, run on battery only. Ring says about 3 years before you need to change the battery that comes in the devices.
  Answered 7 years ago by GalaxyTraveler
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QuestionWill the door sensors chime every time the door is open ? (Even when the alarm system is not armed ), Is there an option to turn on off the chime?
Asked 7 years ago by Enrique.
- Answer There is an options to turn off the chime and even to change the tone of the chime for each sensor.
  Answered 7 years ago by jskills
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QuestionWhat happens when house loses power? I see that there is a cellular back up incase wifi goes down. What about if power at the house is lost? Is all functionality lost? Will there be some sort of an alert to the phone through the app if power is lost?
Asked 7 years ago by Z3R0.
- Answer Hi Z3RO, Thanks for reaching out. The Ring Alarm comes with cellular (with a Ring Protect Plus plan) and battery backup systems that kick in if you lose your power or internet connection. The backup battery is good for about 24 hours of operation. Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com
  Answered 7 years ago by Ring
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QuestionDo the ring cameras integrate with the base or do they stand alone and work with WiFi only.
Asked 7 years ago by Sammy.
- Answer Cameras don’t integrate with the alarm base. However, the alarm system and cameras do integrate in the app. If camera pings you and you see something is amiss then you can activate the alarm remotely from the app.
  Answered 7 years ago by billo
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QuestionSince the keypad is not hardwired, does it need to be plugged in? How is it powered?
Asked 6 years ago by Kiko505.
- Answer The keypad is mounted to a little slide in bracket, so you can slide it out. It comes with the cord, to run or charge it. Fully charged the keypad runs for several months. I can’t remember how many but I’m thinking 6
  Answered 6 years ago by Dchapin
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QuestionDoes the keypad need to be hardwired?
Asked 6 years ago by Kiko505.
- Answer It does not need to be hardwired :)
  Answered 6 years ago by Sidney
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QuestionDoes the contact sensors detect the vibration if someone open the windows or doors rather than break it？Also，how does the monitor sensors work？Can they recognize who are the owner and who is the stranger？
Asked 6 years ago by Zoey.
- Answer The contact sensors only trigger if they are separated as if a door or window is opened. For a break in you would want the motion sensor. The motion sensor does not know you from a burglar so set the alarm for "home" when you are home and "away" when you leave.
  Answered 6 years ago by eddie
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QuestionWhat is the battery life on the Ring magnetic door/window sensors? Are these batteries user replaceable, and if they are, what type of battery is used.
Asked 7 years ago by Chemist.
- Answer The batteries last me about 6 months up to almost 10 months. Depends on the usage of going in and out of the doors. The batteries are AAA batteries, easy to change.
  Answered 7 years ago by Blue
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QuestionCan cameras be added to the ring system?
Asked 7 years ago by Singleagain63.
- Answer Absolutely can. You can add as many cameras, window sensors and motion sensors as you would like.
  Answered 7 years ago by SeanJenny
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QuestionHi If I buy the kit with one keypad, can I buy a 2nd or 3rd keypad later and integrate with original system to have all keypads? Thanks
Asked 7 years ago by Z.
- Answer You sure can. You can add any // as many devices st any time. There isn’t any additional charges if you monitor, the monitoring includes all devices.
  Answered 7 years ago by AddieP
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QuestionIs this system capable to detect and call in to fire department if smoke or fire is detected
Asked 7 years ago by SusieQ.
- Answer You would need a first alert smoke detector that links to Ring. The alarm system doesnt contact police or fire. It contacts the alarm company who in turn calls you first. If no answer, then they call police or fire.
  Answered 7 years ago by John
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QuestionMaybe I missed it, but what is the field of range for the motion detector? Can the motion detector be mounted on a flat wall? What batteries are required for each individual piece? Thanks in advance
Asked 7 years ago by TexasGal.
- Answer You want to set the motion detector at least 6-8 feet off the ground, I have not figured out what the range of motion distance yet is either tho
  Answered 7 years ago by Chichi
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Questions & Answers

Ring - Alarm Home Security Kit (1st Gen) - White

Q: QuestionCan the door sensor be installed on a sliding patio door?

Q: QuestionDo you need to have the ring keypad setup to have alarm system work? Or can I just use the smart app to Arm and disarm?

Q: QuestionIs it possible to bypass one of the sensors while setting the alarm so all of the other sensors still trigger besides that one?

Q: QuestionI am wondering if I need to be a certain distance to the base station to set the alarm on, or if the alarm was tripped to turn it off?

Q: QuestionI want to clarify a vague answer to a previous question; If I already have the Cloud Storage Program of $10.00 per Month for my existing Doorbell and Cameras, would the Security Plan be an Additional $10.00 per month?

Q: Questionwill the police be called

Q: QuestionHaving the Ring system here in the USA, if I travel to South America or other country, can I answer to my Ring? and if so, would It be an increase on my phone use? Thank you, sorry for the misunderstanding.

Q: QuestionInterested in this system. Alarm system will be for an apartment. I have a indoor cat, can I use the system without the motion sensors?

Q: QuestionDoes this system need to be tied into the electricity or does it run on battery?

Q: QuestionWill the door sensors chime every time the door is open ? (Even when the alarm system is not armed ), Is there an option to turn on off the chime?

Q: QuestionWhat happens when house loses power? I see that there is a cellular back up incase wifi goes down. What about if power at the house is lost? Is all functionality lost? Will there be some sort of an alert to the phone through the app if power is lost?

Q: QuestionDo the ring cameras integrate with the base or do they stand alone and work with WiFi only.

Q: QuestionSince the keypad is not hardwired, does it need to be plugged in? How is it powered?

Q: QuestionDoes the keypad need to be hardwired?

Q: QuestionDoes the contact sensors detect the vibration if someone open the windows or doors rather than break it？Also，how does the monitor sensors work？Can they recognize who are the owner and who is the stranger？

Q: QuestionWhat is the battery life on the Ring magnetic door/window sensors? Are these batteries user replaceable, and if they are, what type of battery is used.

Q: QuestionCan cameras be added to the ring system?

Q: QuestionHi If I buy the kit with one keypad, can I buy a 2nd or 3rd keypad later and integrate with original system to have all keypads? Thanks

Q: QuestionIs this system capable to detect and call in to fire department if smoke or fire is detected

Q: QuestionMaybe I missed it, but what is the field of range for the motion detector? Can the motion detector be mounted on a flat wall? What batteries are required for each individual piece? Thanks in advance

Most-viewed items

QuestionCan the door sensor be installed on a sliding patio door?

QuestionDo you need to have the ring keypad setup to have alarm system work? Or can I just use the smart app to Arm and disarm?

QuestionIs it possible to bypass one of the sensors while setting the alarm so all of the other sensors still trigger besides that one?

QuestionI am wondering if I need to be a certain distance to the base station to set the alarm on, or if the alarm was tripped to turn it off?

QuestionI want to clarify a vague answer to a previous question; If I already have the Cloud Storage Program of $10.00 per Month for my existing Doorbell and Cameras, would the Security Plan be an Additional $10.00 per month?

Questionwill the police be called

QuestionHaving the Ring system here in the USA, if I travel to South America or other country, can I answer to my Ring? and if so, would It be an increase on my phone use? Thank you, sorry for the misunderstanding.

QuestionInterested in this system. Alarm system will be for an apartment. I have a indoor cat, can I use the system without the motion sensors?

QuestionDoes this system need to be tied into the electricity or does it run on battery?

QuestionWill the door sensors chime every time the door is open ? (Even when the alarm system is not armed ), Is there an option to turn on off the chime?

QuestionWhat happens when house loses power? I see that there is a cellular back up incase wifi goes down. What about if power at the house is lost? Is all functionality lost? Will there be some sort of an alert to the phone through the app if power is lost?

QuestionDo the ring cameras integrate with the base or do they stand alone and work with WiFi only.

QuestionSince the keypad is not hardwired, does it need to be plugged in? How is it powered?

QuestionDoes the keypad need to be hardwired?

QuestionDoes the contact sensors detect the vibration if someone open the windows or doors rather than break it？Also，how does the monitor sensors work？Can they recognize who are the owner and who is the stranger？

QuestionWhat is the battery life on the Ring magnetic door/window sensors? Are these batteries user replaceable, and if they are, what type of battery is used.

QuestionCan cameras be added to the ring system?

QuestionHi If I buy the kit with one keypad, can I buy a 2nd or 3rd keypad later and integrate with original system to have all keypads? Thanks

QuestionIs this system capable to detect and call in to fire department if smoke or fire is detected

QuestionMaybe I missed it, but what is the field of range for the motion detector? Can the motion detector be mounted on a flat wall? What batteries are required for each individual piece? Thanks in advance