“How do you change batteries in 2nd generation keypad? There’s no place to change a battery that I can see.”

1-2 of 2 Answers

• USB charging cable. Note: the cable does not go in easily and will not charge until fully seated. I know this sounds crazy, but I had to use a screwdriver to fully seat the cable.

  Answered by jeffb 9 months ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Kimreywagner. Good question. The Ring Alarm Keypad connects to power using the included USB power supply and cable, but you can use it plugged in or unplugged. It takes a few hours to charge the internal rechargeable battery, and it should last for about 7 months, depending on usage. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered by Ring 2 years ago

  Helpful (2)Unhelpful (22)

  Report

  Sorry, there was a problem. Please try again later.