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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Alarm Keypad (2nd Gen) for its ease of use, quality, and straightforward installation. Many appreciate its compact size, extended battery life, compatibility with other devices, and sleek design. However, some customers have expressed a desire for a quicker response time when using the panic feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring security system is fantastic and easy to use. I had two members of the Best Buy Geek Squad install the system for me and they were great. The keypad feels great with tactile buttons and appropriate volume notifications. I highly recommend this system and keypad, although you can arm and alarm the system via smartphone app too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Ring Key Pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Ring Alarm system last month for my residents and I wish I did along time ago. This system is user friendly and easy to install. I been shopping around for awhile and I felt this was the best system out of all the ones i look at. I installed 2 key pads one in the garage since I leave through the garage and the other at the entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and Improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our version of Ring security to this 2nd generation keypad also replacing a couple of the door sensors. This Keypad is , in my opinion, designed with an easier user format plus the wireless option allows us to hang it on the wall effectively without having to conceal cords. We’re very happy with our decision to can our old alarm company and go totally with the Ring system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add if you do not want to disarm w/ the app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its battery operated or low voltage with the plug-in wiring included, and I did not like where my original alarm system panel was located. I put it in the laundry room where we have quick access either through the front door or through the garage. I decided to go the low voltage way so that I do not need to recharge. It is Bluetooth and does not require wiring in the event you have no access to power. I love how the panel illuminates when it senses motion. I have an additional keypad upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Size

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation , simple to use, small in size amd wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring second keypad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ring keypad. I have two. I use one for upstairs and one for downstairs. I like that it is compatible with my ring doorbell. Easy to use and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to add as a second keypad next to garage door. I had a full package of Ring security system, and the main keypad is located inside. Sometimes, we forgot to switch its mode before we left, and one of us should go back inside to switch the mode. After adding this one (quite straightforward to add new one to the existing system) next to garage door, life gets much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Installation

    Rated 5 out of 5 stars

    Best one of any kind on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been there and tried them all. Thiis is best yoir evef gonna get. User friendly, easy to install & set -up was a breeze. Battery life lasts longer than advertised or even expected. Highly recommend. Purchased for my home and office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality, Size

    Rated 5 out of 5 stars

    Works and Looks Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous model before purchasing this one, which the battery exploded on. The size, quality and feel of this new keypad is far superior than the previous model in my opinion. Very simple to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Very nice looking and it has been working great for us. Hooks up thru Alexa and can arm and disarm by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd Keypad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the ring security system we purchased. This allows us to have multiple keypads in the home. Set up was effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Nice Addition

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an add on for our existing 1st Gen. Ring system. I prefer this keypad over the original. Battery life has been great and it was easy to set up and mount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    I love it everything i wnated.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the size and how fast ot was to connect and how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Key Pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced old unit with new. It was very easy and the new key pad was delivered next day to my house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use install and use. It has a small footprint so great for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easy to use and install, love this..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad is easy to install and to use. The only downside is the keypad does not stay lit. So from far away, you can’t see what mode it is set at.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second keypad for one of our entrances. Works well, battery seems to last a while before needing charged again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Security system install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the most part satisfied with install. Didn’t have any explanation on system, namely keypads. Had to watch tutorial to know how to arm and disarm. Also one of my door sensors isn’t working so I need to call them back out. The worst thing is he didn’t clean up after himself. He left all the boxes and packaging on the floor.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Lilred88,

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Alarm right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some help.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!

      Thank you,
      Antonio from Ring Ring

  • Pros mentioned:
    Installation, Quality

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with the product.....easy to install and works great

    I would recommend this to a friend