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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Quite simple

  • Incentivized
  • Verified Purchaser

  Quite simple and easy to install and configure, Extra cameras connect automatically

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  Posted 3 weeks ago by RobertoM

• Rated 5 out of 5 stars

  Great all around protection and easy to setup!

  • Tech Insider Network Member
  • Top 50 Contributor

  I'm really happy with this security system. I was pleasantly surprised at how easy it was to install and setup. I've help some friends install some other security packages in the past, and they were a chore to install, not this one. They include 4 entry sensors, a motion sensor, two outdoor cameras, a keypad and a base station. The also include a quick start guide and some extra double side tapes. Setting the system up was easy, once you download their app and create an account, it will guide you step by step and even with videos to setup each item. You create a master PIN and safe word (for if the event they call you, you must provide that in case of a false alarm). First was the base station, you pull the little sticker to make the internal battery kick (each sensor has this little tab) in and then plug it in power, it paired with my phone and the app and with my wifi network. Once done, you can start adding devices. I started with the keypad, you can either wall mount it with included screws or with the sturdy double sided tape (all have this dual option, very convenient!), then onto the entry sensors, each one was easy to install and paired automatically with the base station (if one didn't pressing the little button on them paired them instantly). Then the motion sensor (also easy to install with either dual sided tape or screws). The motion sensor has an option for PETs in case you have PETs roaming around your house, so it doesn't throw false alarms. Then I did the camera last. They include a magnetic wall mount which was easy to install (you either drill on concrete or hard surface or wood, they include all the anchors). The magnetic mount was super strong, however since the camera can be easily taken out, I would recommend you install it high enough so no one can grab it. this is my only con, I feel they should have also included the permanent more secure mount (they do sell it as an accessory). The camera can be used plugged in for permanent power (the included USB cable has a plastic seal so no water or weather elements can get it, very nice) or you can use it with the included rechargeable batteries (they seem super heavy and sturdy and hold charge super nice, they say up to 3 months, must be because mine is going strong at 100% for a couple of days, the nice thing is you can tell it to only record people or all motion, I have it at just people). The camera also has a spot light and has night vision. Another con, is that it doesn't have local storage, its all in the cloud and you must pay for their monthly monitoring service (which gives you more benefits). I feel the base station should have had a usb port or Micro SD card port to allow you to record video locally too. Just and FYI. The camera videos are clear, very wide and they stream fast and you get alerts almost instantly, no delays, which I like, compared to other ones I've had where the alerts were slow. Now, this package is really complete if you sign up for their monthly Core level monitoring service, which they give you a free month to try and see if you like it. Their security agents monitoring to request dispatch for break-ins and emergencies. If your cameras capture video evidence of a crime in progress agents can all law enforcement. If privacy is an issue, you can limit within the app what they can monitor and how much or even exclude a camera fully from it. You can use the included keypad to arm and disarm the system or you can do it also from within the app, you can fully customize the system with the app to (like the light on the base station, I did find a little bug though. I turned off that status light in the app because it was super bright at night, and nothing, It would not turn off. Came to find out, there is also a setting in the keypad which is not in the app -bad simplisafe! this should be in the app too- where the light will stay on to indicate is powered, once you turn this off, then the base station light goes off!). The base station also speaks whenever a mode is changed or alerts you of something. You can tweak what and the volume too. Everything worked out of the box and had no issues and I feel secured now specially at night. They also sell many other addons (like glass breakage sensors, CO sensors, water sensors etc.). I will be adding a couple of other sensors soon too. I'm testing their additional monitoring service for this month and will see if I keep it, but for $30ish something bucks a month, doesn't feel bad for the extra protection it gives so I may keep it (heck its a couple of lunches less out a month). In all, if you want an easy to setup and something that works great out of the box home security system, I highly recommend it!

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  Posted 5 months ago by JamexRZ

• Rated 5 out of 5 stars

  Easy to set up and expand

  • Tech Insider Network Member
  • Top 250 Contributor

  I have been very impressed with this security system in the review period. Setup is easy and all devices work extremely well together. Installation couldn’t be easier. Pros: Easy set up Great interconnectivity Large ecosystem of devices Cons: No Google Home or Homekit support Installation: Setup starts with the base station. After registering it with your account, you add devices. I added the keypad, door entry sensors, a motion detector and two cameras. Setup is usually as simple as opening the app, selecting the correct device, applying power to the new device and pressing the setup button. Most devices are mountable with included adhesive but can be installed with included screws as well if desired. Every item I installed uses batteries, though the cameras have a power cable included if so desired and there is an optional solar attachment. App: The Simplisafe app is well designed with instant access to system state (off, home or away) and cameras on the main screen. This is also where you will view camera history for 30 days (with subscription) which can also be downloaded. Additionally you can edit your security system settings such as pins, timing, video quality, announcements, and more from within the app. Users can be added within the app as well. Security: Everything seems to work well as intended. I accidentally forgot my PIN and set off the alarm the first day, the alarm from the base station is extremely loud and will scare someone away. Keep in mind, this system is meant to be used with the Simplisafe Professional monitoring service. The service comes with a 1 month free trial and any alarms and video recordings will go to the monitoring center and alert first responders. The motion detectors seem reliable and work within 2” of each side. My motion detector seems to work as intended as well. There are other devices available on the website for purchase to expand the system such as glass shatter detectors, additional panic buttons, water sensors, smoke alarms and more. Camera quality is good and can use LED Infrared sensors at night, or an LED spotlight. The highest quality is 1080p but the video appears very clear to me. In the event of an alarm event, the video will also be sent to the monitoring center.

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  Posted 5 months ago by psyclopps