Questions & Answers

Q: QuestionWhat is the field of view for this camera?

• A:Answer The Ring Indoor Cam has a 140-degree field of view.

Q: QuestionHow is the Ring Indoor Cam powered?

• A:Answer The camera is powered by a cable with an AC adapter, meaning it plugs into a wall outlet.

Q: QuestionDoes this camera have two-way audio?

• A:Answer Yes, the Ring Indoor Cam supports two-way audio communication.

Q: QuestionWhat is the resolution of the Ring Indoor Cam?

• A:Answer The Ring Indoor Cam has a resolution of 1920 x 1080, which is Full HD (1080p).

Q: QuestionIs the Ring Indoor Cam compatible with a mobile app?

• A:Answer Yes, the camera is compatible with a mobile app.

Q: QuestionWhat type of storage does this camera use?

• A:Answer The Ring Indoor Cam uses cloud storage for recordings.

Q: QuestionCan you mount it in a window sill to view outside

Asked 5 years ago by Anonymous.

• A:Answer While you could mount it in a Window Sill to view out the window, I don't think you will like the low light results. During the day it will work no problem, low light or at night, you will get reflections from the interior lighting of your home and the glass. I have on of my indoor setup that way right now. I have attached a couple of photos you can see its pretty useless at night.

  Answered 5 years ago by RayoVacVerified Purchase

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Q: QuestionDoes this camera notify you when someone steps into the video field, like the outdoor camera's do? Or is it just a static camera that is used for observation only?

Asked 6 years ago by UberGuy.

• A:Answer You can set it up on the Rng app to either detect or not detect when an object is in its field of view. At the same time, you can also receive notifications of this.

  Answered 6 years ago by Anonymous

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Q: QuestionDo you need to buy a new basic plan.

Asked 6 years ago by boney.

• A:Answer No, but I highly recommend it especially if you have multiple cameras and the Ring Alarm System. It’ll come with a free 30 day trial. A lot of motion alerts won’t show what tiggers the alarm because they move by the time you open the App, but the cloud based recording will show it on replay which is only available with subscription.

  Answered 6 years ago by MrRoo

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Q: QuestionDoes anyone know how long the power cord is? Could not find that info on Rings website.

Asked 6 years ago by John.

• A:Answer Looks like it's 6 feet long. If you need longer I'd recommend either and extension cord, or maybe you could get away with a USB extension cord. Not sure how long you can extend a power-only USB cable however. I would think at least 10 more feet or more.

  Answered 6 years ago by Technoguy

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Q: QuestionDoes this camera have sound detection? I need to monitor whether my dog is barking while I’m out.

Asked 5 years ago by Ver2ul1.

• A:Answer It will only alert you if there is motion. If there is sound, you won't gets notification. If there is motion and sound, then you will get a notification.

  Answered 5 years ago by BlazeplacidVerified Purchase

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Q: QuestionDoes this require a subscription?

Asked 5 years ago by Cj74.

• A:Answer Only if you want to have recorded cloud storage.to view live free. $3 monthly for cloud.

  Answered 5 years ago by UncleAlVerified Purchase

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Q: QuestionWhat is field of view? 130 degrees?

Asked 6 years ago by Reggie.

• A:Answer "140° diagonal, 115° horizontal, 60° vertical" per the Ring website.

  Answered 6 years ago by Anonymous

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Q: QuestionWhat is the main difference between this one and the Stick up camera? Is the outdoor capability the only advantage of Stick up? Thanks,

Asked 6 years ago by Nick.

• A:Answer In addition to being outdoor (weatherproof) vs. only indoor, Stickup cam has a light and offers alternative of battery cam.

  Answered 6 years ago by Apfro

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Q: QuestionIf you loose power does this camera have battery back up ? Looks like you just loose security.

Asked 6 years ago by TD.

• A:Answer If the power goes off you will also lose Wi-Fi, Internet, and the camera. The camera will not work without a Wi-Fi Internet connection. So having a battery back up on the camera is irrelevant!

  Answered 5 years ago by Tigis

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Q: QuestionIs this camera wireless or not? Description- Wireless but some say plug in ??

Asked 5 years ago by LonLu.

This question was asked about the related product: Ring - Indoor 1080p Security Camera (1st Gen) - Black

• A:Answer it needs wireless access to the internet and must be plugged in to a wall for it to work

  Answered 5 years ago by Rose

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Q: QuestionDo you need a specific wifi connection to be able to connect to this camera?

Asked 6 years ago by Anonymous.

• A:Answer All Ring products require 2.4 Ghz

  Answered 6 years ago by Luis

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Q: QuestionHow hard is this to set up. I have the ring doorbell - is it just as easy to set up?

Asked 6 years ago by Valstybaby.

• A:Answer Yes it is very easy to set up. All you do is open up the app and follow directions!!! I love it

  Answered 6 years ago by Kcoach01Verified Purchase

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Q: QuestionDo I need to pay a monthly charge to Best Buy for my cameras to work?

Asked 5 years ago by Joann.

• A:Answer No not initially its free for the first 30 day then 3 for 1 camera or 10 dollars a month depending for multiple they also gave yearly prepaid discounts if you want no video recordings it is free

  Answered 5 years ago by PantherwifeVerified Purchase

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