Questions & Answers
- Model:
- B0C5QRZ47P
- |
- SKU:
- 6375744
Highly rated by customers for: Camera Quality, Ease of use, Battery Life
Page Showing 181-200 of 462 questions
Q: QuestionDoes this camera come with battery included in purchase?
Asked by Randall.
- A:Answer Hi Randall. Great question! Yes, the Ring Stick Up Camera Battery device comes with a Quick Release Battery Pack. Your Stick Up Cam Battery only requires one battery to function properly. However, if you want extended battery life or don't want to experience any downtime while the battery is charging, a second battery could be helpful. Visit our support center for additional information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionDoes this ring camera come with battery when purchased?
Asked by Anonymous.
- A:Answer Yes it does. I would recommend buying an extra one.
Answered by Wambeezy
Q: QuestionCan it stick to a outside roof upside down.Not roofing just the siding
Asked by BigByrd77.
- A:Answer if you screw it into the roof
Answered by home
Q: QuestionIs there a way to switch monitoring on and off when home and away? It would be good if the camera can monitor your home when you are not home and switching monitoring off when you’re home.
Asked by Anonymous.
- A:Answer Yes you can switch the setting to home or away.
Answered by Saxy2be
Q: Questiondoes it come with mounting bracket
Asked by Anonymous.
- A:Answer Yes. The round stand on the bottom doubles as a mounting bracket. It also comes with instructions for mounting it on a wall or ceiling.
Answered by Vito
Q: QuestionCan I hook this up to a power outlet with the battery still inside? That way, if power is lost, it uses the battery until power is restored?
Asked by TJCrinc.
- A:Answer No, use a solar panel
Answered by Brian
Q: QuestionDoes this camera have to have a monthly subscription?
Asked by DCRING.
- A:Answer It does if you want to have access to videos that was recorded with your camera. You can do the live view without a subscription.
Answered by Mikey
Q: QuestionWhat kind of batteries does this take?
Asked by Deb.
- A:Answer It takes the proprietary removable ring battery
Answered by Timothy
Q: QuestionCan I use a solar panel with this camera?
Asked by Ralph.
- A:Answer YES! Highly recommend Ring solar for compatibility.
Answered by Marty702
Q: QuestionCan I hook up a solar panel to this camera for charging
Asked by Music.
- A:Answer yes
Answered by MsPowerhouse
Q: Questionit is showing a mounting bracket to attach this to a wall, however mine did not come with one. Is this something I am supposed to buy seperate? Very frustrating
Asked by mountingbracket.
- A:Answer The base can be used on the side of the camera to mount on the wall. Just remove one of the rubber plugs on the back if the camera. All of my cams are mounted on the wall.
Answered by JamesC
Q: QuestionHow far from the cameras can it record noises, sounds clearly when there is motion? There is no trees, buildings blocking the videoing, recording. May have 20-30 mph wind gusts. SF Bay, CA weather. Do not want spotlight or alarm on.
Asked by rayon100.
- A:Answer I can hear approximately 30 to 40ft
Answered by SFOguy
Q: Questionwhat is the difference between the ring stickup and spotlight cameras?
Asked by Anonymous.
- A:Answer The Ring Stickup cam has no lights, and mine is great atvl night without lighting. I've seen the spotlight cams, and they have a light on each side of the camera. I'd be hesitant to use the battery supported spotlight cam unless it's used in an easily accessible area for charging or changing the battery. It depends on the settings used for extending battery life and of course high traffic area usage will drain the battery more quickly.
Answered by Captivating
Q: QuestionWhen it detects motion and stops recording, what’s the retrigger time? Does it starts record instantly again if detects another motion?
Asked by Ludz.
- A:Answer Retriggers in a couple of seconds & begins to record instantly once motion is detected.
Answered by IraZ
Q: QuestionCan you monitor the camera view anytime on your phone even though the motion detector did not go off ?
Asked by Mike.
- A:Answer Yes, just tap live view. But be aware, if this is a battery powered unit doing this often will give you much less battery life.
Answered by Guardsmen
Q: QuestionCan I run electric power to the camera?
Asked by Mike.
- A:Answer Hi Mike. Great question! Yes, the Ring Stick Up Cam is an extremely flexible next-generation security camera that can be used both indoors and outdoors to bolster the security around your home. One of the keys to its flexibility is that the Stick Up Cam has a variety of ways it can be powered, including: powered by the Quick-Release Battery Pack alone; powered by the Quick-Release Battery together with a Ring solar panel; powered by the Quick-Release Battery together with a DC power cable and adapter; powered by a DC cable and adapter alone. Visit our support center for more information on switching the power mode of your device: https://support.ring.com/hc/en-us/articles/360045463592-Changing-power-modes-on-your-Ring-Stick-Up-Cam-3rd-generation-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionCan this device be converted to wired? Its a hassle to keep charging the battery.
Asked by Vera.
- A:Answer Hi Vera. Great question! Yes, the Ring Stick Up Cam is an extremely flexible next-generation security camera that can be used both indoors and outdoors and has a variety of ways it can be powered including: Powered by the Quick-Release Battery Pack alone. Powered by the Quick-Release Battery together with a Ring solar panel. Powered by the Quick-Release Battery together with a DC power cable and adapter. Powered by a DC cable and adapter alone. Read more about changing power modes for your device in our support center: https://support.ring.com/hc/en-us/articles/360045463592-Changing-power-modes-on-your-Ring-Stick-Up-Cam-3rd-generation-. If any additional information is needed regarding your Ring Stick Up Camera question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionHow do you attach to stucco
Asked by Anonymous.
- A:Answer Hello. Good question! Yes, the Ring Stick Up Cam can be installed on stucco with the included mounting equipment or find your ideal viewing angle with the Ring adjustable Mount for Stick Up Cam. The Stick Up Cam wire-free design means you can put it where you need it and move it when you need to. Place it on a flat surface for flexibility or mount it to a wall for a more permanent solution. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360032833651-Physically-Installing-Your-Stick-Up-Cam-Battery-Solar. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the Best, Nicole from Ring.
Answered by Ring

Q: QuestionDo you have to use a credit card or can you use a Visa gift card or debit card .
Asked by Nick.
- A:Answer Hi Nick. Thank you for asking! No, Ring only accepts credit card and debit card payments for the Ring Protect Plan video subscription service. We do not accept any payments in the form of cash, checks, money orders, or single-use credit cards. Visit our support center for additional information: https://support.ring.com/hc/en-us/articles/360018328572-Payment-Information. If any additional information is needed regarding your Ring payment question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring































