Questions & Answers
- Model:
- B0D23B14XS
- |
- SKU:
- 6616081
Q: QuestionDoes this camera have lights?
Asked by Catfish.
- A:Answer Yes - for night vision / video purposes. It does NOT have a built in light for like lighting up an area as a security light, if that is what you are asking…
Answered by JimR
Q: QuestionThe camera is powered by battery. What battery? Is the battery removable and rechargeable? If so how is a second battery purchased?
Asked by birdman.
- A:Answer Hi birdman. Thank you for reaching out to us with your questions. Yes, the Ring Outdoor Cam Plus comes with one removable Ring Rechargeable Battery Pack. Additional batteries can be purchased from retailers such as Best Buy, or directly from our Ring website. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
Answered by Ring

Q: QuestionCan a battery be used in the wired version of this camera?
Asked by Zig.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer Yes, you can add a battery to this model as a backup power source during power outages.
Answered by Anonymous
Q: QuestionWhat watt of solar panel will this ring outdoor cam plus camera take ? I have seen 4 watt , 6 watt and 8watt. Which is better for this camera ?
Asked by Anonymous.
- A:Answer Hello. We appreciate the time you have taken to ask this question. The Ring Outdoor Cam Plus can connect to a Ring 4W Solar Panel (USB-C). The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
Answered by Ring
Q: QuestionIs wifi necessary for wired? i want to install it on my detached garage, but my wifi wont reach over there
Asked by Wifi.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer Yes, wifi is de necessary
Answered by Tricey
Q: QuestionCan I view and record live videos through a free app?
Asked by Anonymous.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer Hi. Thank you for taking the time to ask this question. The Ring Protect Plans is not required to use the Ring devices standard features such as real-time notifications, live view, and two-way talk. The Ring Protect Plans offer downloading and sharing video capabilities, along with additional features for those who want them. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Miyuki from Ring.
Answered by Ring
Q: QuestionHow long is the battery life?
Asked by Pam.
- A:Answer I just have it for a couple weeks but it says the battery lasts about 6 months. It has the option to connect to an outlet but the connector is not included.
Answered by Poncho
Q: QuestionHow long is the power cord?
Asked by Anonymous.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer Rechargeable battery , no cord
Answered by RG101
Q: QuestionSo i bought 2 of these cameras, they're both connected to my wifi But for some reason when i leave my home, it has connection problems to the live feed on each camera, how can i access the live feeds on camera even when i'm not at home?
Asked by Ferfykins.
- A:Answer With the Ring App.
Answered by backup
Q: QuestionDoes this camera come with a back-up battery?
Asked by Amy.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer No
Answered by Poncho
Q: QuestionDo you need a bracket?
Asked by Anonymous.
- A:Answer Mounting Bracket is part of the assembly
Answered by RG101
Q: QuestionDoes this camera have to be plugged in to power all the time or does it run on a battery?
Asked by Wondering.
- A:Answer Battery
Answered by RG101
Q: QuestionIs there a way to check how much battery is left on the camera through the ring app? or do i just have to wait till battery is completely dead?
Asked by Steven.
- A:Answer The app will send you a notification at 30% and you can also check the top right corner of the camera preview for battery health.
Answered by 1111
Q: QuestionDoes this item come with a battery?
Asked by Hernandz.
- A:Answer Yes, a rechargeable battery
Answered by RG101
Q: QuestionSo i'm getting random notifications on the application from other cameras/areas, i only want notifications for my cameras and that's it Only when my cameras detect motion, not other cameras or other areas... how can i do this? thanks!
Asked by Steven.
- A:Answer Hi Steven. Thank you for taking the time to ask this question. You can customize your notifications and Neighbors feed to see relevant posts. Your feed settings determine which neighborhood events appear in your summary. To access Neighbors push notification settings, email notification settings, and customize Neighbors feed: Open the Ring app or Neighbors app. For the Ring app, tap the Neighbors shortcut tile, then tap the gear icon. For the Neighbors app, tap the menu (≡) Tap Neighborhood Settings. To edit push notifications, tap Push Notification Settings. Then, tap Filter Alerts by Type. Once complete, tap Apply Filter or Done. To edit Neighbors feed, tap Feed Settings. Tap Advanced Settings to choose and refine what topics you want to see in your feed. Once complete, tap Apply or Done. The topics you select also enable or disable push notifications for each topic. To edit Neighbors email notifications, tap Email Notification Settings. Select your desired notification settings and tap Save. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
Answered by Ring
Q: QuestionDoes ring make a clamp for easy hanging
Asked by Clamp.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer It is included.
Answered by Poncho
Q: QuestionWhen i install the app on my phone, does it offer 2FA for more security, incase someone steals my password? 2 factor authentication?
Asked by Steve.
- A:Answer Hi Steve. Thank you for your question today! Yes, the Ring app offers two-factor authentication for added security. When you attempt to sign in to Ring with two-step verification, we'll text a six-digit verification code to your mobile phone. This helps us verify your identity. Enter the verification code to complete the sign-in process. We only use this phone number to secure your account. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.
Answered by Ring
Q: Questionwill this camera work with the ring hard wire kit
Asked by Anonymous.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer Hi. Thank you for reaching out to us with your question. Yes, you can convert the Ring Outdoor Cam Plus Plug- In to hardwired with the Ring Hardwired Kit. The Ring Hardwired Kit requires an existing junction box and may be mounted on a wall or ceiling. It is compatible with Ring USB-C input cameras only. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
Answered by Ring
Q: QuestionCan the video be shared with another party so they can see what is going on
Asked by Anonymous.
- A:Answer Hello. Thank you for taking the time to ask this question. Yes, you can share videos from within the Ring app. 1. Open the Ring app to the main dashboard. 2. Tap the History tile in the shortcut bar. 3. Scroll to the video you want to download, then tap more (•••). 4. Tap Share and select how you would like to share this video. You also have the option to share one or more Ring devices with as many shared users as you like. Access to particular cameras can be granted or taken away by the owner. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
Answered by Ring
Q: Questiondoes the ring camera get paid for by fetch
Asked by MatthewDamianDavis.
This question was asked about the related product: Ring - Outdoor Cam Plus, Plug-In, Wide-Angle 2K Video, Low-Light Sight for full-color night vision, Mount-anywhere versatility - White
- A:Answer Hi MatthewDamianDavis. Thank you for taking the time to ask this question. In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today! Thank you, Amilia from Ring.
Answered by Ring
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