Questions & Answers

Q: QuestionDoes this camera have audio communication capabilities?

• A:Answer Yes, this camera has two-way audio communication.

Q: QuestionWhat is the maximum zoom this camera offers?

• A:Answer This camera offers up to 10x Enhanced Zoom.

Q: QuestionWhat is the field of view for this camera?

• A:Answer The field of view for this camera is 158 degrees.

Q: QuestionDoes this camera work with Alexa?

• A:Answer Yes, this camera works with Amazon Alexa.

Q: QuestionWhat is the resolution of the camera?

• A:Answer The camera resolution is 3840 x 2160.

Q: QuestionDoes this outdoor camera have night vision?

• A:Answer Yes, this outdoor camera has night vision.

Q: QuestionHow long is the power cord to this item?

Asked 3 months ago by Mark.

• A:Answer It comes with super long power cord almost 18 foot which is plenty long enough but I’m sure if needed longer , Amazon website could help you out . Hope this helps Happy Holidays

  Answered 3 months ago by DuckVerified Purchase

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Q: QuestionAre you capable of reading license plates from a distance without distortion? The camera is positioned approximately 25 feet from the roadway.

Asked 1 month ago by SherryJ.

• A:Answer Hi Sheri. Thank you for reaching out to us with your question. The Ring Outdoor Cam Pro can get closer to the action with up to 10x Enhanced Zoom, available in the Ring app. This feature uses 4K resolution to maintain clarity even when zoomed in, allowing you to get a closer look at important details and identify people, objects, or license plates with greater accuracy. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 1 month ago by Ring

  
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Q: QuestionCan this be hooked up to multiple lap tops?

Asked 2 months ago by Anonymous.

• A:Answer Hello. Thank you for reaching out to us with your question. To setup the Ring device, you will need to download the Ring app on a phone or tablet. The Ring app requires iOS 17 (or higher), or Android 9 (or higher). If your mobile device does not have the latest operating system, you may not be able to access the Ring app, or the Ring app and its features may not work as expected. You have the option to share one or more Ring devices with as many shared users as you like. A shared user cannot change system settings or account information but can, receive notifications, view cameras and view and share videos. Access to particular cameras can be granted or taken away by the owner. We invite you to reach out to our community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 2 months ago by Ring

  
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Q: QuestionHi can this can be hardwired instead of plugged in?

Asked 2 months ago by Hardwires.

• A:Answer Hi Hardwires. Thank you for reaching out to us with your question. Yes, you can convert the Ring Outdoor Cam Pro to hardwired with the Ring Hardwired Kit. Simply install the adapter plate to your junction box, whether it’s on a ceiling or wall, indoors or out. Then tuck any cables into the included mounting adapter for a clean, wire-free look and angle your camera just the way you like it. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 2 months ago by Ring

  
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Q: QuestionIs this compatible with the 4w solar panel?

Asked 4 months ago by Combos.

• A:Answer Hi Combos. We appreciate the time you have taken to ask this question. No, the Ring Outdoor Cam Pro is not compatible with Ring Solar Panels as it is not a battery-operated device. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 4 months ago by Ring

  
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Q: QuestionHello, do you need to pay a monthly fee for recordings?

Asked 4 months ago by Anonymous.

• A:Answer Lol, of course you pay.lol

  Answered 4 months ago by Anonymous

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Q: QuestionIs it bluetooth compatible or will it contact to a mobile hotspot?

Asked 4 months ago by Mark.

• A:Answer Hi Mark. Thank you for reaching out to us with your question. No, the Ring Outdoor Cam Pro requires a 2.4 GHz or 5 GHz wifi connection and requires a minimum upload speed of 15 Mbps for optimal performance. Video resolution may vary depending on internet bandwidth. If any additional information is needed regarding your Ring Outdoor Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 4 months ago by Ring

  
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Q: QuestionCan you get shorter power cords? I only need about 2 ft.

Asked 5 months ago by Richard.

• A:Answer Hi Richard. We appreciate the time you have taken to ask this question. No, a shorter power cord is not available for the Ring Outdoor Cam Pro Plug-In. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 4 months ago by Ring

  
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Q: QuestionHow long is the AC adapter (plug)???

Asked 5 months ago by Patricia.

• A:Answer Hi PatriciaC. Thank you for reaching out to us with your question. The Ring Indoor/Outdoor Power Adapter (USB-C) for the Ring Outdoor Cam Pro is 17.8 ft (5.45 m). If any additional information is needed regarding your Ring Outdoor Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 5 months ago by Ring

  
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