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Hi SteveF. Thank you for your question! Installing the Ring Peephole Cam with a door that can close in front of it, like screen or storm doors, can have an impact on the Ring Peephole Cam's functionality. Glass doors usually let you see the camera's view, but you will need to turn off the night vision LEDs in the device settings, or the glass door will reflect them back into the camera, obstructing its view. Metal and mesh screens may partially or fully obstruct the camera's view and may also reflect the night vision LEDs. If Motion Detection is enabled, most outer doors will also prevent motion from being detected by Door View Cam until the outer door is opened. If any additional information is needed regarding your Ring Peephole Cam please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.
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