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Questions & Answers

Page Showing 1-16 of 16 questions
  • QuestionWhat information does the Ring Pet Tag's QR code provide?

    • Answer The QR code on the tag provides helpful information about your pet to anyone who scans it.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Ring Pet Tag provide any kind of notification when scanned?

    • Answer Yes, you will receive alerts through the Ring App when someone scans the Pet Tag's QR code.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the weight of the Ring Pet Tag?

    • Answer The Ring Pet Tag weighs 0.01 pounds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Ring Pet Tag help find a lost pet?

    • Answer If your pet goes missing, the tag's QR code can be scanned by anyone who finds them, providing your contact information.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use the Ring app to help find my pet?

    • Answer Yes, the Ring App allows you to turn your local Ring community into your personal search party to help find your lost pet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat does the dog tag do?

    Asked by Rich.

    • Answer Hi Doggy. Good question. A Ring Pet Tag is a metal pet ID tag with a QR code on the back that links to a Ring Pet Profile. It can be attached to a pet's collar to help reunite a lost pet with their owner. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs there a subscription fee for the Ring Pet Tag?

    Asked by Leo.

    • Answer Hi Leo. Thanks for asking. No, a Ring Protect Plan is not required for a Ring Pet Tag. You can store photos and information about your pets using Pet Profiles and Lost Pet Posts in the Neighbors app to help keep your furry friends safe in your community. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan I add this to my rind app to see my dogs location if he goes missing?

    Asked by Apollo.

    • Answer Hi Apollo. Thanks for asking. The Ring Pet Tag is a metal ID tag for pets that attaches to a pet’s collar with an included keyring; it does not have GPS. There's a scannable QR code on the back that links to a digital pet profile that must be set up in the Ring app. The Pet Profile displays important information about the pet, such as name, health issues, medication, and dietary needs. Once linked, any time the QR code is scanned, it will open the Lost Pet Flyer for the pet, which includes critical information from the Pet Profile. The flyer has a Contact Owner button, which allows the person who scanned the tag to make a call or send a text message anonymously to the pet’s owner. For safety and privacy reasons, both the scanner and the pet owner’s names and phone numbers remain anonymous unless either party chooses to share their information to help reunite the pet with the owner. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs there a fee for using the app that goes with this tag?

    Asked by Me.

    • Answer Hello Me, Great question! No, there is no fee for downloading the Ring app or the Ring Neighbors app during your Pet Tag setup process. With a Ring Pet Tag, you can store photos and information about your pets using Pet Profiles and Lost Pet posts in the Neighbors app to help keep your furry friends safe in your community. Here is a helpful support article with more detailed information: https://support.ring.com/hc/en-us/articles/4417041569300-How-to-Create-a-Pet-Profile-Lost-Pet-Post-or-Lost-Pet-Flyer-. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDoes this cost any extra on my ring account?

    Asked by Redbarn.

    • Answer No it does not cost extra!

      Answered by SarahK

  • QuestionDoes the person who finds the pet and scans the barcode have to have the Ring app on their phone to view the pet's profile?

    Asked by AnitajM.

    • Answer No they don’t! It pulls up a website in their browser

      Answered by SarahK

  • QuestionHow is the QR code created and put on the tag?

    Asked by OregonGramdma.

    • Answer Hi OregonGramdma. Thank you for your question today! The QR codes are generated and printed onto the Ring Pet Tag when the tag is created. Then during the setup, when you scan the QR code it will attach that unique code to your Ring account's Pet Profile. If any additional information is needed regarding the Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionHello Will this work with my Android?

    Asked by Gypsy.

    • Answer Hello Gypsy. We appreciate the time you have taken to ask this question. Yes, the Ring app is compatible with Android operating system 9 or higher. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIf my pet runs off can I track her live from my phone without anyone scanning the code can she be tracked GPS through the app

    Asked by Kristylinn.

    • Answer No you can’t track her live. I wish!

      Answered by SarahK

  • QuestionIs the Ring pet tag waterproof

    Asked by Harper.

    • Answer Yes!

      Answered by SarahK

  • QuestionHow is it that this works? I have ring cameras and I would love it for my cat

    Asked by Mari.

    • Answer Hi Mari. Good question. A Ring Pet Tag is a metal pet ID tag with a QR code on the back that links to a Ring Pet Profile. It can be attached to a pet's collar to help reunite a lost pet with their owner. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring