A:AnswerIt’s a stationary camera as you’re allowed to adjust by tilting up/down and left/right before tightening down the set screw. You can’t move it remotely.
A:AnswerHello Alex,
Spotlight Cam works great at about 9-12 feet from the ground, your Spotlight Cam can cover a wide visual area, as well as capture HD video of visitors' faces. When Spotlight Cam is mounted too high, it often gets angled sharply downwards. This can work if you're only looking to detect motion in a very small area, but more often than not results in not detecting approaching visitors or capturing the top of heads when the motion sensors are triggered: https://support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
All the best,
Antonio from Ring
A:AnswerYes. It can. I have one on my Pergola in the backyard with a solar panel and it works great. Nice thing is I don't have to change the batteries. LOL!
A:AnswerHello,
Great question. Yes, the Ring Spotlight Camera will record with motion is detected. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you, Jamila with Ring.
A:AnswerLights can be turned on/off manually and through settings. Also recommend checking your sensitivity settings to resolve the issues of cars activating your device.
A:AnswerHello Tasha,
Great question! Yes, you are able to split up the two Spotlight Camera devices and have two separate "owners" for each of the devices. One of the ways Ring devices keep you secure is through the concept of “ownership.” Ownership has a specific meaning and refers to the Ring account that was initially used to set up a device. It keeps your devices from being reset or reassigned in cases of theft, and allows you to safely and securely transfer the physical control of a Ring device as the result of a sale or a move.
We invite you to reach out at https://community.ring.com/ if you have any further questions regarding Ring device ownership. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello,
Great question. The Ring Spotlight Camera has the option to store recorded videos with our Ring Protect Plan. A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://ring.com/protect-plans?undefined.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you, Jamila, with Ring.
A:AnswerI have two different ring cameras set up on the app. On the home screen it displays two small screens, each one shows the love camera feed. Simply click on either screen and it takes you to a full screen live feed.
A:AnswerYes you can. You download the ring app. You take pictures of the bar code on the inside of the camera where the batteries are stored. Then you link them together and hook to the WiFi at your place. All done.
