“Okay... So I got this camera and it's keeps giving me an error: No Eligible Device For App Install... Does this camera work with protocol: wifi-5 (80.211ac) network band: 5GHz? And is their differences in the types of wifi protocols?”
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Hello frustrated, Great question! The Ring - Spotlight Indoor/Outdoor 1080p Wi-Fi Wireless Security Camera uses only 2.4 ghz WIFI and is unable to connect to 5ghz network. If you need further assistance please reach out to us at 18006561918. -Jamila at Ring.
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