“I recently purchased a Ring Pro. My Ring App says that I have 6 days left of Ring Protect Plus and need to upgrade now. What does this mean, and do I need to purchase something to continue recording Ring triggers?”
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Yes....that is exactly what it means...you will have to pony up $30/year more to have the video recorded. This company is deceptive and the function of the unit is near useless without it. By the time the notification hits and you retrieve... the person has left the front door most times. You can go to live view but if they have left you have no idea of who or what they did. Scam product.
Sorry, there was a problem. Please try again later.Hi Rick, Thanks for reaching out. We provide you with a 30-day trial of our cloud plan. After those 30 days are up, you will then have to subscribe to our optional cloud service plan for $3/month allows you to access/download/share past Ring videos. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View. If I can assist you any further please feel free to email me at [email protected]. Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Sorry, there was a problem. Please try again later.I believe this refers to the cloud storage of your video. After the first 30 days, you have to purchase a plan IF you want your videos saved and have the ability to review them.
Sorry, there was a problem. Please try again later.It means your trial is about to expire and I would recommend paying the $30 up front for the year it's well worth it
Sorry, there was a problem. Please try again later.Hi Rick, The Ring Protect Plus is Ring's subscription based service that allows you to view recorded clips of those that rang your doorbell (but you weren't able to answer). Without the Ring Protect Plus, you won't be able to view those recorded clips. You can only see the Live View. Basically, if you miss someone at the door, you won't be able to see who it was without the subscription based service. Hope that helps!
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