“Got ring slimline installed. . Everything works except I can't get my phone to ring when alerted just vibrant.. I have Samsung S5.. can you help?”

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• In the Ring app. on your phone, go to Devices, App Alert Tones. Pick something loud. This works on my Galaxy S6.

  Answered by GeneInSouthFlorida 7 years ago

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• Hi Nate, I am sorry to hear about this less than excellent Ring experience. I would, however, appreciate the chance to assist you. Would you please email me at Kaitlyn.rosenthal@ring.com? Thanks, Kaitlyn R., Customer Satisfaction Specialist Kaitlyn.rosenthal@ring.com

  Answered by Ring 8 years ago

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