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It’s best to have a stable home Wi-Fi or stable wifi signal near by because the camera needs to work 24/7 to enjoy the protection features
Sorry, there was a problem. Please try again later.Hello DataUsage. Great question! Using mobile device hotspots in place of a home wifi network is not recommended and may cause your devices to repeatedly disconnect. A poor cellular or wifi internet connection can prevent your Ring app from functioning correctly. Here is more information regarding app connectivity: https://support.ring.com/hc/en-us/articles/216537343-App-Connectivity. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Video Doorbell (2020 Release) pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thank you, Alexis, from Ring.
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