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If it doesn’t work now then I suggest getting the battery powered unit. It uses the same wires as the doorbell so it’s not magically going to work.
Sorry, there was a problem. Please try again later.Hello. Great question! The Ring Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging. We would suggest that you ensure the transformer is in working order before installing this device. Here is a helpful article with more detailed product information: https://support.ring.com/hc/en-us/articles/360055740151-Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you. Alexis, with Ring.
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