“I have a renter that wants to access the ring doorbell. However, I deleted the app. Can he pick up this device?”
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We just sold a house and left the Ring for the new owners. They can download the app and connect with their WiFi as long as no one else is connected.
Sorry, there was a problem. Please try again later.Hi Susan. Thank you for asking! Yes, you can transfer your Ring Video Doorbell Pro to a new owner. However, deleting the Ring app, cancelling a subscription plan, or physically uninstalling a Ring device does not automatically release ownership. Visit our support center for step-by-step instructions on removing the device from your account so that the new owner can set it up in their account: https://support.ring.com/hc/en-us/articles/4403292609044-Device-Registered-to-Someone-Else-Message-During-Setup-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
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