“Has anyone else had problems with static volume? The master volume on my PC changes as I scroll the wheel, but the actual output doesn't rise or fall.”
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Hi James, thank you for your question. If you are having issues with the output of the headset, please first make sure that it is selected as your default device in the playback section of your Windows sound control panel. You can access this through a right click on the speaker symbol on your taskbar. It might also help to install Neon (if you haven't done so) and make sure that the headset is running the latest firmware. Should you still experience issues, our support staff is more than happy to help you find a solution. You can reach out through the Support section on our homepage.
Sorry, there was a problem. Please try again later.I know I'm responding to a VERY old question, but we have not had issues with the scroll volume and output; as a parent, when I feel like the volume is too high for my son, I will adjust the volume using the headphone scroll wheel, and the volume would adjust accordingly. Hope you were able to resolve your issue...?
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