Questions & Answers

Q: QuestionDoes this surge protector have a feature to reduce interference?

• A:Answer Yes, it has a 57 dB noise filtering feature to reduce EMI/RFI interference.

Q: QuestionWhat type of USB ports are included in this surge protector?

• A:Answer This surge protector includes one USB-C (PD 20W) port and one standard USB (12W) port.

Q: QuestionWhat is the length of the cord on this surge protector?

• A:Answer This surge protector has a 6-foot braided cord.

Q: QuestionDoes this surge protector have wide-spaced outlets?

• A:Answer Yes, this surge protector has two wide-spaced outlets to accommodate larger plugs.

Q: QuestionHow many joules of surge protection does this Rocketfish surge protector offer?

• A:Answer This Rocketfish surge protector provides 2,880 joules of protection.

Q: QuestionWhat does the surge protector use to indicate that my devices are protected?

• A:Answer This surge protector uses status LEDs to indicate that your devices are protected.

Q: QuestionDoes this surge protector have a right-angle plug?

• A:Answer Yes, it has a right-angle plug designed to sit flush against furniture.

Q: QuestionWhat is the function of the red button? How does it work? What do I do when it's on. RF-hts623p. couldn't find info on line and none in the box.

Asked 1 year ago by Jim.

• A:Answer Hi Jim! Thanks for purchasing our Rocketfish™ - 6-Outlet Strip Premium/1-USB-C/1-USB 2,880 Joules Surge Protector. The red button is actually the reset button. Surge protectors will cut the supply on your devices if detected significant power surge in the supply. If this happens, you can just press the button in order to reset it and bring back the supply to the plugged devices. It will continue to automatically cut the supply if the power is not stable, thus protecting your devices. I hope this helps you. Have a great day! -James | Rocketfish Support

  Answered 1 year ago by RocketfishCustomerSupport

  
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Q: QuestionWhat is the clamping voltage for this item?

Asked 10 months ago by Miya.

• A:Answer 500V

  Answered 6 months ago by JoeEVerified Purchase

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Q: QuestionIs it one time only surge protection or reusable?

Asked 1 year ago by Slowpoke.

• A:Answer 1 time

  Answered 6 months ago by JoeEVerified Purchase

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Q: QuestionI read on a comment that the unit must be plugged in at least 30 feet from the Electrical Service Panel Box. That wasn't mentioned in the information on the website (or it was buried ). Is that true? Mine is 27 feet away. Is that a problem?

Asked 1 year ago by ARBBC.

• A:Answer I have had no issues with it being too close. Mine is currently about 20 feet away

  Answered 1 year ago by AnonymousVerified Purchase

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