Questions & Answers

28 Questions & 51 Answers
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  • Question
    What are the VESA Specs for this mount, and will it work for a 28 Inch flat screen monitor with VESA spec of 100 X 100? Thanks, in advance, for all of your help!   (1 Answer)

    By MoreSpecsPlease January 31, 2017.

    Answers
    • Best 
      Answer

      Hello! The VESA configuration specifications for this mount are: 75x75, 100x100, 100x200, 200x100, 200x200. As a result, you should have no problem with a 100x100 VESA configuration with your monitor. Daniel T. - Rocketfish Support

      By RocketfishCustomerSupport February 13, 2017.

      • Brand Representative
  • Question
    What is the depth completely closed?   (1 Answer)

    By Carol October 3, 2016.

    Answers
    • Best 
      Answer

      Hi there, the depth of the wall mount while this one is completely closed is the following: 3.16" Please keep in mind Best Buy provides a 15 days time frame in which you will be able to exchange or return the product if you determine it will not fit your needs. - John Rocketfish Support

      By RocketfishCustomerSupport November 1, 2016.

      • Brand Representative
  • Question
    I have a 32" Samsung... work or no   (2 Answers)

    By Trees November 26, 2016.

    Answers
  • Question
    How much does it extend?   (2 Answers)

    By JT September 26, 2016.

    Answers
    • Best 
      Answer

      Hello there, answering your main question, the arm extension length will be the following: 10.42" If you are looking forward to purchasing it, please keep in mind Best Buy provides a 15 day time frame in which if you determine the wall mount does not fit your needs, you will be able to refer back to the store and exchange it for a compatible one. - John Rocketfish Support

      By RocketfishCustomerSupport November 1, 2016.

      • Brand Representative
  • Question
    What does the apparatus itself weigh? I have to mount it to the front of a Murphy Bed which will only hold so much weight before it opens on it's own.   (3 Answers)

    By Chalucch July 7, 2017.

    Answers
    • Best 
      Answer

      I would not recommend mounting to a Murphy bed. You will not be able to securely anchor the mount and TV, and it could result in damage to your property.

      By FeyBBY July 7, 2017.

      • Top 25 Contributor
  • Question
    Will this mount lock into place when in neutral position or not extended or tilted? We are looking for a full motion mount for our RV.   (2 Answers)

    By MissyB March 25, 2017.

    Answers
    • Best 
      Answer

      The mount does not lock in place.

      By CommunityAnswer March 25, 2017.

    • Question
      Will this bracket work with a Sony 48" ModelKDL-48W650D   (2 Answers)

      By Goldie December 16, 2016.

      Answers
      • Best 
        Answer

        I would not use this bracket for a tv that big. Unless I just have a defective bracket I have only a 32" tv and this bracket struggles to hold it straight. I straighten it and by the next day it has slipped tilting toward the floor again.

        By Char December 16, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      have a 32 inch Toshiba, will this bracket work?   (2 Answers)

      By nightowl July 11, 2017.

      Answers
      • Answer

        I asked an employee and he helped me decide. If you still have the booklet for your tv it should tell you which one is best for your tv. But I also have a 32"

        By Emms July 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      is it dificult to install   (2 Answers)

      By dutch July 11, 2017.

      Answers
      • Answer

        I just followed the instructions and I was fine. It was my first time mounting a tv.

        By Emms July 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this design come in a larger size for a 48" Sony?   (2 Answers)

      By Janet June 18, 2017.

      Answers
      • Answer

        You will have to buy a larger mount, which "Rocketfish" makes. I have 40' tv which worked well, no problems. The instructions were very simple for mine, I believe the larger mount will be the same!!!

        By MikeSD June 24, 2017.

        • Verified Purchaser
        • My Best Buy® Member

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