Questions & Answers

Q: QuestionCan I connect the ROG Ally X to my TV?

• A:Answer Yes, you can connect the ROG Ally X to your TV using the dual USB Type-C ports, allowing for both handheld and big-screen gaming experiences.

Q: QuestionDoes this gaming handheld come with any games included?

• A:Answer No, the ROG Ally X does not come with any games pre-installed.

Q: QuestionHow do I update the drivers and software on the ASUS ROG Ally X?

• A:Answer To update your ROG Ally X, open Armory Crate SE, go to Settings, then Update Center. You can also check for updates in the My ASUS app under System Update.

Q: QuestionWhat is the maximum refresh rate of the display on this gaming handheld?

• A:Answer The ROG Ally X has a 7-inch Full HD touchscreen display with a 120Hz refresh rate.

Q: QuestionHow much storage space does the ROG Ally X come with?

• A:Answer The ROG Ally X comes equipped with a 1TB PCIe 4.0 SSD for lightning-fast loading times.

Q: QuestionDoes the ROG Ally X have a built-in microphone?

• A:Answer Yes, the ROG Ally X has an integrated microphone.

Q: QuestionHow long does the battery last on the ROG Ally X?

• A:Answer The ROG Ally X boasts a massive 80Wh battery that provides up to 8 hours of playtime on a single charge.

Q: QuestionSo is this just a better version of the other rog?

Asked 1 year ago by Anonymous.

• A:Answer yes, there are some real benefits to consider. Now you have two USB's, one being USB4. That means any E-GPU will work. Saves a ton of money with an increase of performance in that regard. Easy to install NVNM memory and its full size. Not to mention the increase from 512g to 1TB. Massive increase in Ram and the speed of ram is on par with Legion Go. You will see increase in FPS in some games. Not to mention overall increase in windows performance. The battery is now 80 watts, meaning twice the power. So double the gaming time on the go. They are saying 3 hours of heavy gaming now. There is a slight increase in size due to this. The buttons and joy sticks are better as well. Sd card slot moved to a different spot and overall better thermals. If you are looking for a new device and don't have an old Ally. This would be the one to get. If you can return or sell at a decent price the og Ally I would consider this. They fixed a lot of the issues the og faced.

  Answered 1 year ago by Branimal

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Q: QuestionIs this strictly a gaming console, or can it be used for surfing the web, email, listening to music, etc.?

Asked 1 year ago by MoonFrog.

• A:Answer No, this is a hybrid console not strictly designed for gaming, it be used for surfing the web, email, listening to music, etc.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionCan we switch our rog ally for the new model cause I bought this only for a better one to release a year later, my rog is in a good position and the only thing wrong with it can be easily cleaned I have the charger too.

Asked 1 year ago by PoorDude.

• A:Answer You can trade it in for about $160 off the price of this one. You’re probably better off just selling yours and putting the money towards this one.

  Answered 1 year ago by Realist

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Q: QuestionCan games be downloaded to the device for offline play or is an active wifi connection required at all times?

Asked 11 months ago by hockey44.

• A:Answer Any game that doesn't require an online connection will play just fine with no internet. Think... Windows 11 gaming laptop... everything you can do on that, you can do on this device, it's basically a gaming computer but in a hand held form factor.

  Answered 11 months ago by drumnbassVerified Purchase

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Q: QuestionI want to know if this device is like any regular PC Can I upgrade parts? Can I change os? Can I add accessories like joystick grips etc? Can I use M&K/ Xbox or Ps controllers? Are the speakers loud? What games do not run well on this device if any?

Asked 5 months ago by Jimmy.

• A:Answer Storage is upgradeable and very easy to do. 6 Phillips screws and one ribbon cable to take the back panel off. ASUS has a very good video and worded guide on how to upgrade the storage. Id describe it as a Windows 11 laptop with a controller strapped onto it so changing OS isn't a problem at all. I've had Linux running on it at one point and worked just fine and if something ever gets bugged up during the install ASUS cloud recovery in the UEFI BIOS works really really well to get it back to stock. There are aftermarket options for swapping out joysticks and buttons if you desire to, but personally I find the stock ones to work just fine. Xbox controller support is fully integrated into Windows 11 so wired and wireless works great. As far as PS and other's I know there is some support for other controllers but may or may not require driver downloads and what not to get to work. Speakers are decent/impressive for what is shoved in such a tight space. id say id compare them to my iPhone 15 ProMax's but slightly less Low End Bass. Most games run just fine but may require some settings adjustments and tinkering to run at your preference. Most AAA games run very well at medium to low settings if you prefer stable FPS over visuals.

  Answered 4 months ago by Acavs81Verified Purchase

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Q: QuestionIf I keep the ROG Ally X always in docked mode, is there anything I should be watchful of?

Asked 11 months ago by Anonymous.

• A:Answer It's fine keeping the ROG Ally X always in docked mode. We recommend enabling battery care mode in order to prolong the life of the battery.

  Answered 11 months ago by ASUS Answers

  
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Q: QuestionQuick basic question.. how are games downloaded or played from?.. can i play regular console games like fifa, NFL, MLB, spiderman etc etc

Asked 10 months ago by MBmejorcompra.

• A:Answer You can download and play any game that you would on a gaming PC. You can use steam, gog, epic games etc. So pretty much anything you can run on a windows computer , you can run on the ROG Ally X.

  Answered 10 months ago by GalaxyTechReview

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Q: QuestionSince this is windows based, is there built in virus and malware protection or is that something you have to get like a regular PC?

Asked 4 months ago by Godsmack77.

• A:Answer The ASUS ROG Ally X runs on Windows 11, which includes built-in virus and malware protection through Microsoft Defender. This provides real-time protection against threats and works seamlessly in the background.

  Answered 4 months ago by ASUS Answers

  
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Q: QuestionCan you play Call of Duty Warzone with the boys while in Xbox party chat??? Reports of crashing from one person in my squad. Anyone else actually using this for Call of Duty?

Asked 8 months ago by Malice.

• A:Answer It runs Warzone just fine. I’d recommend Discord for chat. Never ran it with Xbox party chat cause that’s gross. But it wouldn’t make it crash. That sounds like an ISP issue. Tell your friend to setup port forwarding.

  Answered 8 months ago by ChristopherCVerified Purchase

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Q: QuestionI bought the ASUS - ROG Ally X 7" 720 definition - Black, and I am playing a Ubisoft connect game, and it shut down. I checked the temperature, and it is 38C. I cannot return it anymore I need help

Asked 11 months ago by Fr4nc3.

• A:Answer I would reach out to the manufacture. The system comes with a one year warranty. The first thing I would check is to make sure windows is up to date and and your hardware drivers and firmware are the latest. Depending on the game you may need to reduce the graphics settings of the game in order to play. I had the same problem with CyberPunk.

  Answered 9 months ago by MikeVerified Purchase

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Q: Questiondoes the open box of the rog ally x (preferably excellent) come with the 3 months on game pass included in the new fresh out of the box version?

Asked 7 months ago by 3mail.

• A:Answer Yup!

  Answered 4 months ago by AjFletchVerified Purchase

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Q: QuestionI have another question does it support keyboard and mouse on ROG Ally X?

Asked 1 year ago by AshikG.

• A:Answer Yes, it does support external keyboard and mouse.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionCan it play on TV. Is it a hybrid console?

Asked 1 year ago by AshikG.

• A:Answer Yes, it can play on TV, it is a hybrid cosole.

  Answered 1 year ago by ASUS Answers

  
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