Questions & Answers

Q: QuestionWhat is the difference between Roku and Smart Fire tvs

Asked 4 months ago by Sam.

• A:Answer Hello Sam, the difference is the operating system on the TV much like Apple or Android on your phone or windows or Mac on your computer. Roku is the smart platform on the TV. While both companies will have the major apps such as Netflix, Disney, HBO, etc. Roku has more apps than any other smart platform with over 350,000 apps. Roku is also compatible with Apple, Android, and windows for screen mirroring and casting as well as compatible with Alexa, Siri, and Google. Roku also offers the most free content with the Roku Channel that has 500+ free live tv channels.

  Answered 4 months ago by Roku Support

  
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Q: QuestionWe're having trouble with another brand running WebOS that won't play mp4 files on a usb drive. Can someone confirm that you can play mp4's on a usb drive with this TV? Thanks!

Asked 4 months ago by JRjr.

• A:Answer Hello JRjr, yes you can play MP4s off of a USB on this TV.

  Answered 4 months ago by Roku Support

  
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Q: QuestionCan this be left outside during the winter. It will be in a weather enclosure.

Asked 4 months ago by Bill.

• A:Answer Hello Bill, this model is not made to be left outdoors and cans be damaged by the extreme cold or moisture. Outdoor use is not covered by the warranty.

  Answered 4 months ago by Roku Support

  
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Q: Questionwill it work with a Sony Playstation for gaming?

Asked 4 months ago by 99jeep.

• A:Answer Hello 99jeep, yes you can play a PlayStation on this tv.

  Answered 4 months ago by Roku Support

  
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Q: Questiondoes this tv work well with spectrum? Smart roku TV2025 43 inch

Asked 5 months ago by Norm.

• A:Answer Hello Norm, Yes! You can download the Spectrum app off of the Roku App Store and Stream your favorite cable content.

  Answered 5 months ago by Roku Support

  
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Q: QuestionCan you add a soundbar to a Roku tv

Asked 5 months ago by Sal.

• A:Answer YES. You can use the passthrough HDMI3, Analog or digital outputs are also available for your soundbar.

  Answered 5 months ago by CoinservVerified Purchase

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Q: QuestionWill my Comcast remote work with this TV

Asked 6 months ago by Smokey.

• A:Answer If the Comcast remote is programmable like my COX cable remote, then YES.

  Answered 5 months ago by CoinservVerified Purchase

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Q: QuestionDoes Best Buy take any old tvs when delivering a new one? If so, is there a charge?

Asked 6 months ago by Lag.

• A:Answer Hello Lag, There is a service Best Buy offers for recycling your old appliances including TVs, for more information contact your local Best Buy or contact support 1-888-237-8289

  Answered 6 months ago by Roku Team

  
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Q: Questioni have a lg lk5700pua tv now in my bus and i want know if my wall mount will fit my new tv looking roku-43-class-select-series-4k-led-smart-rokutv-2025.

Asked 6 months ago by Bobh.

• A:Answer Hello Bobh, this model feature standard VESA mounting points so the mount will work saying it’s rated for a 43” TV but knowing the model of your TV doesn’t give me what wall mount it has so I can’t give you an exact answer.

  Answered 6 months ago by Roku Team

  
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Q: QuestionWhat is the brightness/Nits of this tv?

Asked 7 months ago by Gator.

Q: QuestionHow many GB are there in storage capacity?

Asked 7 months ago by Piewakit.

Q: QuestionDoes the Roku - 43" Class Select Series 4K LED Smart RokuTV (2025) have optical audio output?

Asked 7 months ago by DaPo41.

• A:Answer YES. Toslink output is standard.

  Answered 5 months ago by CoinservVerified Purchase

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Q: QuestionAre streaming apps built in

Asked 7 months ago by Sharrol.

• A:Answer Hello Sharrol, when setting up the TV you can select some apps to get downloaded right away, if not typically Netflix, Disney, Hulu, and YouTube come pre downloaded (this may very).

  Answered 7 months ago by Roku Team

  
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Q: QuestionMy TV has a protective clear film on the screen. Is that supposed to be taken off? It is REALLY stuck on and I'm afraid I'll damage it.

Asked 7 months ago by JimF.

• A:Answer I had no protectove cover on the screen, just on the bezel. It was easilly removed.

  Answered 5 months ago by CoinservVerified Purchase

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Q: Questioncan i put in headphones to this set

Asked 7 months ago by rico.

• A:Answer Hello Rico, There is no headphone jack on this model but it does have bluetooth and you can use headphones mode on the Roku mobile app. Here's how https://support.roku.com/article/12210854415383

  Answered 7 months ago by Roku Team

  
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Q: QuestionCan I use a Bluetooth speaker or just headphones?

Asked 7 months ago by Anonymous.

• A:Answer Hello, You can use either one.

  Answered 7 months ago by Roku Team

  
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Q: QuestionCan I connect my bluetooth headphones to the tv?

Asked 7 months ago by Anonymous.

• A:Answer Hello! Yes you sure can!

  Answered 7 months ago by Roku Team

  
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Q: QuestionCan I use a Spectrum App on this TV?

Asked 7 months ago by Catwalk803.

• A:Answer Hello Catwalk803, Yes you sure can just download the Spectrum app off of the Roku App Store.

  Answered 7 months ago by Roku Team

  
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Q: Questioni have spectrum is is it comptable

Asked 7 months ago by sang.

• A:Answer Hello sang, Yes! Roku is compatible with spectrum and you can download the Spectrum app off of the Roku App Store.

  Answered 7 months ago by Roku Team

  
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