“My roku constantly drops internet connection and or the sound system. What is the reason for this?”
Answer This Question
1-1 of 1 Answer
Please check your Modem/router if applicable for upload and download speeds. In addition, what type of internet you have could also cause unstable internet connection redulting in frequent buffering. Are you on a low speed DSL connect through a independent internet company, a satellite provider like Hughes internet in remote places. Also, how many people/devices are online on your internet at the same time can seriously degrade the stability enough to cause buffering or dropped connections. Lots of reasons, but i'd start with the net service to see if you need to upgrade your service. Check with your internet company and tell them that you are having many dropped, or unstable internet sessions. Let them diagnose and advise you. My TV and streambar works great and I dont think yours is faulty.
Sorry, there was a problem. Please try again later.