Questions & Answers

Q: QuestionCan you use the Surface Pro's ports with the case on?

• A:Answer This SaharaCase Folio case features an open port style.

Q: QuestionWhat is the warranty coverage for the case?

• A:Answer The manufacturer's warranty for parts and labor on the case is 1 year.

Q: QuestionIs the case compatible with the Surface Pro 6, Pro 7, and Pro 7+?

• A:Answer This case is compatible with the Microsoft Surface Pro 6, Pro 7, and Pro 7+.

Q: QuestionWhy is the case designed to be lightweight?

• A:Answer The lightweight design helps retain the device's original shape.

Q: QuestionDoes the case have a built-in kickstand?

• A:Answer This case features a kickstand that allows you to watch movies conveniently.

Q: QuestionCan this fit if I use the type cover?

Asked 5 years ago by Kim.

• A:Answer With the case on, you'll have no issues taking the type cover on and off. The type cover also folds well with the case when Surface Pro is not in use.

  Answered 5 years ago by RaquelVerified Purchase

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Q: QuestionDoes this case have a place to hold the Microsoft pen?

Asked 5 years ago by Sallas.

This question was asked about the related product: SaharaCase - Folio Case for Microsoft Surface Pro 6 and Surface Pro 7 and Surface Pro 7+ - Rose Gold

• A:Answer Hello, thank you for considering Sahara case, the case does not have a pencil holder. Thank you.

  Answered 5 years ago by Support Team - SaharaCase

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Q: QuestionDoes the stand still have full free motion with the case on?

Asked 5 years ago by Betty.

This question was asked about the related product: SaharaCase - Folio Case for Microsoft Surface Pro 6 and Surface Pro 7 and Surface Pro 7+ - Rose Gold

• A:Answer Hello, thank you for considering Sahara Case, the case does not have a full free motion with the case on. Thank you.

  Answered 5 years ago by Support Team - SaharaCase

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Q: QuestionDoes this case fit surface pro 9?

Asked 2 years ago by LOVEMYNEWQ90.

This question was asked about the related product: SaharaCase - Folio Case for Microsoft Surface Pro 6 and Surface Pro 7 and Surface Pro 7+ - Rose Gold

• A:Answer Hi, This case is not compatible with the Surface Pro 9. Hope this helps! Support Team - SaharaCase

  Answered 1 year ago by Support Team - SaharaCase

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Q: QuestionDoes this case have a keyboard ?

Asked 3 years ago by joe.

This question was asked about the related product: SaharaCase - Folio Case for Microsoft Surface Pro 6 and Surface Pro 7 and Surface Pro 7+ - Rose Gold

• A:Answer No, it is just the case. You have to purchase the keyboard separately.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I set up the case to automatically turn om computer? Its currently not functioning.

Asked 4 years ago by Carl.

This question was asked about the related product: SaharaCase - Folio Case for Microsoft Surface Pro 6 and Surface Pro 7 and Surface Pro 7+ - Rose Gold