“This model was delivered yesterday, and I've already spent several hours trying to stop the beeps by pressing the < and > buttons together for several seconds. Unplugged the unit and plugged back in. Other tricks to try before I return? Thx for any help!”
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Hello DonnaM, Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's beeping and I'm sorry to hear that the beeping didn't stop after unplugging the unit and plugging it back in. We would like to help you through. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001969/ to guide you on the issue. You can also check this link https://downloadcenter.samsung.com/content/UM/202101/20210128150320952/Full_version_manual_MG11T5018CC_AA_EN-MES.pdf for the user's manual. Just go to pages 40-44 for the troubleshooting guides. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144390278. -Noraina
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