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  • QuestionIf you press and momentarily hold the 1,2,or3 buttons will you get 1,2,or 3 minutes of run time

    Asked by Guardsman.

    • Answer No but you can use your Bluetooth on a phone to set the light to a few different brightness levels and set the time for your cooking or heating and levels also the exhaust fan very handy makes setting the heat level much easier once your did it at ever you are heating is done it notifies you on your phone

      Answered by Dustin

  • QuestionMy set cook time won’t delete when I press stop button Why?? It keeps coming back on?

    Asked by Clarissa.

    • Answer You have to clear it…acts as a pause unless cleared

      Answered by pamb

  • QuestionI do not have an outlet nearby to plug it in. There is a hard wire from the wall to my existing nu-tone hood. Can this be hard wired or do I need to find a location and install an outlet?

    Asked by dBoat.

    • Answer Hi dBoat, We appreciate your question about the electrical requirements of the microwave. An outlet needs to be installed. The outlet box and supply circuit should be installed by a qualified electrician and conform to the National Electrical Code or the prevailing local code. The power supply cord and plug should be brought to a separate branch circuit single grounded outlet of at least 15 A and a max of 20 A. 20 A is recommended for multifamily buildings. The outlet box should be located in the cabinet above the microwave oven. Leo

      Answered by Samsung

  • Questiondo you sell the Outside top exhaust (vertical duct)

    Asked by veneyork.

    • Answer Dear Valued Best Buy Client, To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

      Answered by Samsung

  • QuestionCan you use it just as a normal microwave using buttons? I don't want to use the smart functions.

    Asked by Joanna.

    • Answer Hi Joanna. Glad that you asked if you can use this microwave as normal without using the Smart functions. Yes. You can use your microwave as normal. The Smart feature or SmartThings app will help you remotely control your microwave. Have a great day. Melardo

      Answered by Samsung

  • Questionwhat is the height of the microwave for hanging over the range

    Asked by don.

    • Answer 36”

      Answered by Anonymous

  • QuestionWhat are the interior dimensions of this microwave?

    Asked by Kirit.

    • Answer The inside dimensions are 18.5” W by 7” tall by 14” deep.

      Answered by inside

  • QuestionWhat is the cooking area opening size in inches, width and height

    Asked by tom.

    • Answer 14W 7H

      Answered by RAIN

  • QuestionHow do I set the clock?

    Asked by Phoebe.

    • Answer Push the clock button set the time and then hit start

      Answered by Audrey

  • QuestionWhat is the power requirements?

    Asked by Power.

    • Answer Hello, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the power requirements of this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you. Below are the power requirements of this Samsung microwave. Power Source: 120 VAC, 60 Hz Power Consumption: 1650 Watt Microwave Microwave Power Output: 1100 Watts Here is a link to the user manual to learn more about the product's full specifications. See page 36. https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144643012 Thank you, and stay safe! -Angelica

      Answered by Samsung

  • QuestionWhat is the weight?

    Asked by RC.

    • Answer Hi RC. Thank you for reaching out regarding your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control weight. Regarding your concern, the weight would be 55.8. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-1-cu-ft-smart-slim-over-the-range-microwave-with-400-cfm-hood-ventilation-wi-fi-voice-control-in-stainless-steel-me11a7510ds-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144574173 ^Camille

      Answered by Samsung

  • Questiondo you have to use wifi? does it have a down light?

    Asked by maddie.

    • Answer No you do not have to use Wifi and yes it has a dome light.

      Answered by Audrey

  • Questionwhat type of filter does this unit have?

    Asked by FrankS.

    • Answer Hi FrankS, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel. The filters that go with the microwave can be found below. a. Grease Filters b. Charcoal Filters I have shared the installation guide below. Please access the link and turn to page 6 to know what additional parts come with the microwave. https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144485255 Leo

      Answered by Samsung

  • QuestionIs this hardwired in.

    Asked by Gia.

    • Answer It has a 3-Prong Plug. You plug it directly to an outlet.

      Answered by unhappy

  • QuestionCan this microwave be installed in a cabinet like a microwave drawer?

    Asked by Drawer.

    • Answer Where will it vent from? I do not think so. The bottom is the light and fan intake.

      Answered by ShoeLover

  • QuestionI need to install this microwave over my stove but it would not be any cabinet on the left side, so that side would be at full view, is there any kit to cover it?

    Asked by Monicaton.

    • Answer It’s just black on that side. Ours is open there as well and it blends nicely. Not an eyesore at all.

      Answered by Anonymous

  • QuestionCan I get this microwave in white

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control if you can get this microwave in white. Regarding your concern, this over-the-range microwave's available colors are stainless steel and black stainless steel. Here is the link to further assist you. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-1-cu-ft-smart-slim-over-the-range-microwave-with-400-cfm-hood-ventilation-wi-fi-voice-control-in-stainless-steel-me11a7510ds-aa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144384103 ^Camille

      Answered by Samsung

  • QuestionIs there a trim kit that will go with this microwave to fill a 36 inch space?

    Asked by MattTCM.

    • Answer Hi Matt, Thanks for asking! We appreciate your query regarding your microwave. You can contact our Samsung Parts Team for further assistance to check if a compatible trim kit is available. You may reach them at (800) 627-4368 from MON - FRI between 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts you wish to purchase. Have a great day. ^Chrystel

      Answered by Samsung