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The comparable value price is $529.99
Page Showing 21-40 of 101 questions
  • QuestionCan someone say how well the installation went and if they vented out the back or up from the top and how many speeds the fan has is it quite and how does is suck since it seems to be a bit higher above the range top? (Lots of questions) Please Answer TY

    Asked by RichinTN.

    • Answer Hi RichinTN, We appreciate your question about the types of ventilation the microwave can be configured as well as the fan speeds. The microwave can be configured to vent in 1 of 3 ways. a. Outside top exhaust (vertical duct) b. Recirculating (non-vented ductless) c. Outside back exhaust (horizontal duct) Please refer to pages 12 - 15 of the installation manual I have shared exhaust configuration. https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf The microwave has 4-speed types. They are Boost, High, Medium, and Low. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144919084 and it will help our team pull up your information. Leo

      Answered by Samsung

  • QuestionWith the proper clearance as stated in the installation guide, can this microwave be installed over a gas stove?

    Asked by Kimmy.

    • Answer Hi Kimmy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel. Yes, this over-the range can be installed over a gas stove. I have shared the installation guide below. Please access the link and turn to page 7 for the mounting space. https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144485166 Leo

      Answered by Samsung

  • QuestionWhere is the plug? If it’s on top, is on the right or left too side of the microwave?

    Asked by Jess.

    • Answer It’s on the very back right.

      Answered by Anonymous

  • QuestionAre the lights on the bottom LED and are they easily changed? These lights are so often yellowish and dim that they serve no purpose, I would like a nice bright light shining down when I'm cooking.

    Asked by matt.

    • Answer Hi matt, I appreciate you reaching out regarding your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control if it is using a led light. Regarding your concern yes it has a LED light. I am sharing to you this link where you can check the features and specs of your microwave. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-1-cu-ft-smart-slim-over-the-range-microwave-with-400-cfm-hood-ventilation-wi-fi-voice-control-in-stainless-steel-me11a7510ds-aa/#specs I also have your user manual for additional help in case you need to change the light of your microwave. Please go to page 30. https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf Another link you may find useful is this one. Use the lights and vents on your Samsung over-the-range microwave: https://www.samsung.com/us/support/answer/ANS00087683/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144173714 ^Camille

      Answered by Samsung

  • QuestionTo Samsung: can I install this microwave as a built in at a base cabinet opening?

    Asked by Manny.

    • Answer Hello Manny, No, this over-the-range microwave is designed to be installed between the cabinets to prevent blocking the vents at the bottom of the unit. We have included an installation video link below for your reference and further details. Installing your over-the-range microwave | Samsung US https://www.youtube.com/watch?v=eueYEAgeDWQ Have a lovely day. -Kimberly

      Answered by Samsung

  • QuestionIf we buy this on an open box deal, does the 1-yr warranty start when we purchase?

    Asked by KitchenRemodel.

    • Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

      Answered by Samsung

  • QuestionI have a Broan vent above my stove now...............will this be able to replace it?

    Asked by Kitten.

    • Answer Hi Kitten, To make sure that this microwave is compatible to replace your current non-Samsung vent. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150079800) to help our team pull up your information when you message us. Thank you. -Ricardo

      Answered by Samsung

  • QuestionMine did not come with a rear wall mounting plate that attaches to the wall. How do I get one?

    Asked by Mbeal.

    • Answer Dear valued Best Buy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the missing item from the package. Have a great day. -Ernest-

      Answered by Samsung

  • QuestionBACK WALL MOUNTING PLATE?

    Asked by Barkm.

    • Answer Hi Barkm, The rear mounting plate is included with the unit. Should you need further assistance with the microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149283533) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionIs there a sound mute option?

    Asked by Anonymous.

    • Answer Hello there, Thank you for asking. Let's get the details you need. To switch the sound of your microwave on and off, refer to the recommended steps in your user manual, available at this link. Turn to page 12 under the "System Settings." Manual https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148943499) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes this microwave need outside vent?

    Asked by Anonymous.

    • Answer No it's optional. There is a plate on the top you would remove to use a outside vent. On mine it's not vented.

      Answered by jflad17

  • QuestionMine is missing the hardware packet. Where can I find the specs on the screws?

    Asked by Will.

    • Answer Dear valued BestBuy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your best option regarding the missing screws from the package. You can refer to the link below and see page 6 (PARTS INCLUDED) to check the items that is supposed to be included with the purchase. Installation manual: https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf Have a great day. -Ernest-

      Answered by Samsung

  • QuestionDoes this model have to be installed exclusively above a range? We are in the process of a major remodel and are planning on using a range hood above our range. We are looking to mount a microwave above one of our countertops, underneath a cabinet.

    Asked by Woody.

    • Answer Is for above range only, look at the dimensions and spec’s

      Answered by ConsueloB

  • QuestionHow do you set the clock?

    Asked by ClarkeS.

    • Answer I could never figure this out!

      Answered by Clplez

  • QuestionWhere is the electrical cord located on the microwave?

    Asked by Anonymous.

    • Answer Cord is top right rear. Before installing check the cord will not be touching any support wood.

      Answered by KenH

  • QuestionI have a Samsung over range microwave ME11A7510DS. I’m trying to vent it outside through the back. I’ve read page 12-13 but I don’t see how to reposition the fan. Do I need to?

    Asked by Babybee.

    • Answer Hi there, Thank you for reaching out to us. We are glad to be of service. For guidelines on how to vent this microwave model outside, please continue to page 14 of the manual link below. Installation manual https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147552908) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionThe time on the screen is frozen I’ve only had this a little over a year. How do you fix this issue?

    Asked by Frozen.

    • Answer Hi there, We know how crucial it is to keep your microwave working properly. Let's get the information you need. We recommend reviewing the resources listed below to determine why your microwave's time froze in the panel. The microwave control panel does not respond. https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147549758) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • Questionis there a high and low light option and is fan high and low

    Asked by mike.

    • Answer Yes, both the fan speed, and light are adjustable, essentially a low, medium and high setting for both

      Answered by Jake

  • QuestionMy heat stopped working suddenly on my new slim microwave. What did I do or press to make this happen? All other functions still work.

    Asked by Lbm.

    • Answer Hi there, We know how important it is that the microwave is properly working. Please follow the steps on the link below to help you get the microwave back on track. Samsung microwave is not heating or has stopped working. https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Have a great day. Aloe

      Answered by Samsung

  • QuestionIf I am not mounting this above a range, can the cabinet depth above be extended to 18"D or will I still need to leave to the top vent unobstructed?

    Asked by Dginther.

    • Answer Hello DGinther, The maximum cabinet depth above and beside the unit is 12 inches. Yes, it is recommended not to cover the top vent of the microwave and leave it open. For more details about the installation of the microwave, please refer to pages 7–17 of the installation manual link below.   Manual. https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf -Kimberly

      Answered by Samsung