“I have this microwave for about a year and it started to smell like it was "burning". I stopped it immediately and unplugged it. Any suggestions as to what this was and if it is safe to try to use it again?”
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Can you please give an update on what the problem was? Also, was the smell coming from when you used the convection?
Sorry, there was a problem. Please try again later.Hi Geeper! I can definitely understand the concern with the burning smell. Typically this is caused by food particles or residue on the inside of the microwave. However, we would be more than happy to discuss the details of what you experienced to ensure the microwave is functioning properly. Please reference ticket number 1142847929, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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