Fan goes on automatically after something has been in the microwave. It happens 3 times in a row. This microwave is only 14 months old. This is very upsetting. null

Question

user111672 · Accepted Answer

Ours failed after ten months and Samsung didn’t honor their warranty.

Samsung · Answer

Hi there,

We understand your need for urgent assistance. We're here to help you.

We shared a link below to know the reason why the fan of your microwave turns on automatically.

Microwave vent fan turns on automatically
https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-vent-fan-turns-on-automatically

We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1148655476) to help our team pull up your information when you message us.

Thank you.

-Kimberly

“Fan goes on automatically after something has been in the microwave. It happens 3 times in a row. This microwave is only 14 months old. This is very upsetting.”

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