“Any solution for the door latch not working?”

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• Yes it does not work

  Answered by MasfenD 4 months ago

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• Hi there, Thank you for reaching out to us. We're glad to assist you with your concern. We shared the manual link below for steps to help with your microwave's door latch not working. Please refer to page 19 under "Cleaning the door and door seals". User manual https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151825239) when you message us so our team can retrieve your information. Thank you. -Kimberly

  Answered by Samsung 4 months ago

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