Questions & Answers

Q: QuestionSomeone used this microwave. I do not know what they did, but some coating came off cavity of microwave, and the matching area on the door. Does that make it unsafe to use?

Asked 4 months ago by Nicky.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No, but eventually it will char up and brown. I would use it until it breaks or catches on fire but that's me. When people ask about, just tell them that microwaves are not good for drying out weed. Their reaction will be priceless...lol

  Answered 3 months ago by WOFF

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Q: QuestionCan this use same mounting as mc17f808kdt

Asked 6 months ago by Duck.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Yes

  Answered 5 months ago by BrandonSVerified Purchase

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Q: QuestionHow do you change the fuse

Asked 7 months ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello there, We would love to discuss your microwave to determine how we can best assist you with the fuse replacement. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148781357) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 7 months ago by Samsung

  
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Q: Questionwill this fit the same space and bracket as my old SMH1713B unit ?

Asked 10 months ago by mrmike56.

• A:Answer Hello mrmike56, We'll gladly provide the details you need. Below is the product's dimension (W x H x D) for your reference. 29 7/8” x 17 1/6” x 16 1/2” Feel free to visit the website via the link below to learn more about the product's specifications. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-black-stainless-steel-me17r7021eg-aa/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148229320) to help our team pull up your information when you message us. Thank you. -Angelica

  Answered 10 months ago by Samsung

  
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Q: QuestionWhat screws and type of kit you need to mount this microwave?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer This Microwave Oven came with all needed mounting hardware.

  Answered 1 year ago by jerryaw

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Q: QuestionWill a 15 amp breaker work

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No

  Answered 5 months ago by BrandonSVerified Purchase

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Q: QuestionWhat wattage are the lights bulbs under the microwave?

Asked 1 year ago by Joe.

• A:Answer Hi Joe, The microwave's bottom light bulb has 40 watts. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147512389) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the grilling feature on the microwave

Asked 1 year ago by Pete.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Pete, This microwave doesn't have a grilling feature. You can check out the features and specifications of this model at the link below. https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/pdf/ME17R7021ES_V4.pdf Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: Questionwho I set timing in microwave Samsung me 19r7041fs

Asked 1 year ago by Sam.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Sam, You can set the time on your microwave by pressing the Clock button, then using the number buttons to enter the current time, and then pressing the OK/START button. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the interior light bright enough so you can see what is cooking when it is cooking?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Yes.

  Answered 1 year ago by jerryaw

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Q: QuestionAre there issues with the door handle breaking or coming loose?

Asked 1 year ago by 18974.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Ours is too new to judge. But right now it is very solid.

  Answered 1 year ago by WolfmanVerified Purchase

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Q: QuestionCan this be vented out of the top?

Asked 1 year ago by Vent.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi there, Yes, the appliance can vent out to the top. To see the venting options available for the appliance Please see page 11-14 of the installation manual for the vent options Manual https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this mount using the same mounting holes/Hardware as the Samsung MC17J8000CS (See photo) so that I can just replace with out having to do a new install?

Asked 1 year ago by IZZI.

• A:Answer Hi Izzi, We appreciate you reaching out to us with your concern regarding the mounting compatibility of our microwaves. We understand how crucial it is for you to have a hassle-free replacement experience, and we're committed to assisting you in any way we can. We understand with your disappointment and want to assure you that we're here to help resolve this matter promptly. While we strive to ensure compatibility across our product lines, variations in mounting holes and hardware may occur between different models. To address your specific inquiry, we recommend consulting our official Samsung installation link for detailed information and guidance tailored to your microwave model. Visit the installation manual link below on page 8 under the "Placement of the mounting plate "section of the installation manual for the details. Installation manual https://downloadcenter.samsung.com/content/EM/201803/20180307153121132/Manual-Installation_MC17J8100CS_AA_DE68-04129A-02_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147101328) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionHow do I change the filter in my microwave the one on the indide

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi there, Here is a link to help you change the microwave filters. Please see each section, follow the steps and click the hyperlinks for further assistance. Replace and clean Samsung microwave filters. https://www.samsung.com/us/support/answer/ANS00049239/ Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this ventless

Asked 1 year ago by Whit.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer This Samsung microwave works very well the food that is heated up or we’re cooking is always nice and warm

  Answered 1 year ago by BillyVerified Purchase

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Q: QuestionIs there a way to clean between the glass and the screen on the door?

Asked 1 year ago by homeowner.

• A:Answer ME17R7021ES

  Answered 1 year ago by Anonymous

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Q: QuestionIs this sensor or convection oven??

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No it' a microwave. Microwave ovens don't use heat. The item you want to cook will vibrate which creates heat, like when you rub your hands an a cold day. The more moisture in the item, the fasted that item will cook. Some microwaves have moisture sensors. as soon as it's cooked the oven turns off.

  Answered 1 year ago by MattOVerified Purchase

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Q: QuestionHow do you reset the clock

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Greetings, Press the clock button to begin setting the time. Next, enter the current time using the number buttons. Lastly, press the OK/START button. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionThe federal work why no the fan won't work why?

Asked 1 year ago by Paul.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer If you can hear the fan maybe you forgot to turn the motor which is set to blow air out side through a vent. Flip the motor and air will blow threw the grease filters back into the kitchen.

  Answered 1 year ago by MattOVerified Purchase

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