I just got the microwave installed not getting food hot what options do I have. null

Question

TCLAlto7 · Accepted Answer

If you have best buy total they will trade it out if not working properly or your warranty should be in effect as well

Samsung · Answer

Hi there,

Thank you for sharing your experience. We understand how important it is for your microwave to heat food properly, and we’re here and fully willing to help you get it working as expected.

To troubleshoot this issue, please follow the guide below and click on the embedded links for additional support:

Samsung microwave is not working 
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working

Should you need further assistance, you may contact us at the following channels:

1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1151481976) to help our team pull up your information.

Thank you.

^Camille

“I just got the microwave installed not getting food hot what options do I have.”

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