A:AnswerThese are specialty items. The manufacturer will send more out to you for free if you call them. If you don't have a manual or can't find the toll free number online your local store where you bought it can get you the number.
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel
Yes, this microwave is equipped with lights for the range. I have shared the user manual link below. Please access the link and turn to page 10.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144428500
Leo
A:AnswerNo, it's not, you can go for Black stainless steel to help with fingerprints but the only brand that has fingerprint proof appliances is the Frigidaire Gallery line.
A:AnswerHi Towski,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel.
The dimensions of the range can be found below:
Width: 29 7/8
Height: 17 1/16
Depth: 15 9/16
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144426336
Leo
A:AnswerHi moore,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel.
Yes, the microwave comes with mounting bracket and the template. I have shared the installation guide link below. Please access the link and turn to page 6.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144489488
Leo
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel.
The dimensions of the microwave are found below.
Weight: 29 7/8 inches
Height: 17 1/16 inches
Depth: 15 9/16 inches
I have shared the user manual below. Please access the link and turn to page 24 for the complete dimension of the microwave.
https://www.bestbuy.com/site/samsung-1-8-cu-ft-over-the-range-fingerprint-resistant-microwave-with-sensor-cooking-stainless-steel-stainless-steel/3901007.p?skuId=3901007
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144425038
Leo
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel.
Yes, this over-the range microwave can vent out. There are 3 ventilation types this microwave can do.
a. OUTSIDE TOP EXHAUST
b. RECIRCULATING
c. OUTSIDE BACK EXHAUST
I have shared the user manual link below. Please access the link and turn to page 11 for the vent types.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144424726
Leo
A:AnswerI'm betting you didn't adjust the exhaust vent on to of the microwave in the... back. Yeah the back on top. If you didn't do this it's trying to blow into the bottom of your cabinet.
A:AnswerHi Leb,
I'm sorry to hear you're having this issue. "SE" is the Key Short error code. Please try cycling the power by unplugging the microwave or turning the circuit breaker off then on again. If the error code returns, your microwave may require service. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you.
Thank you,
Ms. Samsung
A:AnswerHello Preston,
Thank you for reaching out and sharing your feedback about your Samsung microwave. We are sorry to hear that you're missing the manual and templates of your microwave. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf for the user's manual.
You can also check this link https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA for the warranty information of the product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144548826.
-Noraina
A:AnswerYou can probably just get or put enough pieces of paper together the size of actual microwave top. Then mark the screw hole location and tape that up so you know where to drill the hole. Using the template from above I ended up having to drill twice, the holes were off by a bit. I think going from under that way would be most accurate since that is how the microwave would go up anyways. Hope this helps and sorry if too late.
A:AnswerTo set time :
Step 1 - press "clock"
Step 2 - press the numbers of the time, in example 830
Step 3 - press "clock" again to go from AM to PM or vice versa
Step 4 - press "start" & you are finished
