Questions & Answers

Name: Samsung - 10,000 mAh Portable Charger for Most Qi and USB Enabled Devices - Silver
Brand: Samsung
SKU: 6402500
Price: 59.99 USD
Rating: 4.6 (318 reviews)

Samsung - 10,000 mAh Portable Charger for Most Qi and USB Enabled Devices - Silver

Model:: EB-U3300XJEGUS; |
SKU:: 6402500

User rating, 4.6 out of 5 stars with 318 reviews.

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Page Showing 21-33 of 33 questions

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QuestionAs someone who keeps this in a backpack to rattle around I was hoping it came with a sleeve or case to keep it protected. It does not. Can you recommend preferably a sleeve that keeps the device protected?
Asked 4 years ago by BradDegs.
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QuestionI just bought this item, is it brand new or factory refurbished?
Asked 4 years ago by North.
- Answer Brand new
  Answered 3 years ago by Brandall
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Questioncan I drop the powerbank on top of a wireless charging pad and have it charge like that ?
Asked 5 years ago by tiago.
- Answer No
  Answered 4 years ago by JennyG
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QuestionDoes this support the Samsung 45w charger to charge this device safely? Or the 25w?
Asked 5 years ago by Jess.
- Answer It only does 25w which is plenty if You're on anything older than the Note 20.
  Answered 4 years ago by Tr3xTheDoctor
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QuestionCan I use this in dex with it is connected to a computer?
Asked 5 years ago by Anonymous.
- Answer Should be able to now, at least as far back as the S9 series, as we got an update that let's us use Dex without a powered usb-c cable. I think 10's and 20's have wireless Dex, and the 9 series will be getting that in April of 2021, if the schedule holds up.
  Answered 5 years ago by Shifter
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QuestionCan I charge this via USB to a computer or can I use any Samsung wall charger to charge this battery pack? How do I know when the battery pack is fully charged? What do the different LED indicator colors mean?
Asked 5 years ago by Bernoulli.
- Answer I'm pretty sure you can, I can charge it through my ps4 im sure you can charge through a computer. Yes you can use any Samsung wall charger or any wall charger as long as it's USB type c. You'll know when it's fully charged when the bars all full and led colors not to sure but I think it has to do with the battery like red needs charge and yellow is low and white is full I think not to sure lol
  Answered 5 years ago by JS20
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QuestionWhat are the dimensions of this battery pack, in mm and in inches?
Asked 5 years ago by John.
- Answer The dimensions of the product is 2.76 x 0.51 x 5.91 inches.
  Answered 5 years ago by CommunityAnswer
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Questionis it advisable to attempt to use both ports for charging the charger? is this a multi cell battery?
Asked 5 years ago by bob.
- Answer From my experience, I was unable to charge the portable battery using both usb-c ports. Don't really see the need as you can charge it fairly quickly (45mins half full) with a normal galaxy wall fast-charger. Not sure if this is a multi cel battery pack.
  Answered 5 years ago by WeaponX
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QuestionDoes this support super fast charging or just fast charging?
Asked 4 years ago by InkdItaliano.
- Answer It's fast
  Answered 4 years ago by Josie
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QuestionIs there a 5v 1 amp charging port to charge a GoPro?
Asked 4 years ago by gjc.
- Answer I really enjoy this battery pack. Really comes in handy when I'm out and about.
  Answered 4 years ago by Coonce
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QuestionDoes this work for a Google Pixel 3 and 4?
Asked 4 years ago by Mickey.
- Answer Do not own such thing. Sorry! I purchased for my android phone due to power outages.
  Answered 4 years ago by FiveStar
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QuestionHow fast does super fast mean? So if my phone is dead, how long will it take to fully charge?
Asked 5 years ago by Reabo.
- Answer Pretty fast a little over an hour
  Answered 5 years ago by Loco
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QuestionCan this wireless charge charge a cell phone with a thick case on it? I have the Otto Box Defender case on my phone.
Asked 5 years ago by Rick.
- Answer Hello Rick, thanks for asking! If your wireless charging pad and phone do not seem to connect, you will need to remove any cases, skins, or protectors from your phone. ^Elizabeth
  Answered 5 years ago by Samsung
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Showing 21-33 of 33 questions

Questions & Answers

Samsung - 10,000 mAh Portable Charger for Most Qi and USB Enabled Devices - Silver

Q: QuestionAs someone who keeps this in a backpack to rattle around I was hoping it came with a sleeve or case to keep it protected. It does not. Can you recommend preferably a sleeve that keeps the device protected?

Q: QuestionI just bought this item, is it brand new or factory refurbished?

Q: Questioncan I drop the powerbank on top of a wireless charging pad and have it charge like that ?

Q: QuestionDoes this support the Samsung 45w charger to charge this device safely? Or the 25w?

Q: QuestionCan I use this in dex with it is connected to a computer?

Q: QuestionCan I charge this via USB to a computer or can I use any Samsung wall charger to charge this battery pack? How do I know when the battery pack is fully charged? What do the different LED indicator colors mean?

Q: QuestionWhat are the dimensions of this battery pack, in mm and in inches?

Q: Questionis it advisable to attempt to use both ports for charging the charger? is this a multi cell battery?

Q: QuestionDoes this support super fast charging or just fast charging?

Q: QuestionIs there a 5v 1 amp charging port to charge a GoPro?

Q: QuestionDoes this work for a Google Pixel 3 and 4?

Q: QuestionHow fast does super fast mean? So if my phone is dead, how long will it take to fully charge?

Q: QuestionCan this wireless charge charge a cell phone with a thick case on it? I have the Otto Box Defender case on my phone.

QuestionAs someone who keeps this in a backpack to rattle around I was hoping it came with a sleeve or case to keep it protected. It does not. Can you recommend preferably a sleeve that keeps the device protected?

QuestionI just bought this item, is it brand new or factory refurbished?

Questioncan I drop the powerbank on top of a wireless charging pad and have it charge like that ?

QuestionDoes this support the Samsung 45w charger to charge this device safely? Or the 25w?

QuestionCan I use this in dex with it is connected to a computer?

QuestionCan I charge this via USB to a computer or can I use any Samsung wall charger to charge this battery pack? How do I know when the battery pack is fully charged? What do the different LED indicator colors mean?

QuestionWhat are the dimensions of this battery pack, in mm and in inches?

Questionis it advisable to attempt to use both ports for charging the charger? is this a multi cell battery?

QuestionDoes this support super fast charging or just fast charging?

QuestionIs there a 5v 1 amp charging port to charge a GoPro?

QuestionDoes this work for a Google Pixel 3 and 4?

QuestionHow fast does super fast mean? So if my phone is dead, how long will it take to fully charge?

QuestionCan this wireless charge charge a cell phone with a thick case on it? I have the Otto Box Defender case on my phone.