Questions & Answers

Name: Samsung - 15.6" Geek Squad Certified Refurbished Laptop - 8GB Memory - 1TB Hard Drive - Titan Silver
Brand: Samsung
SKU: 8342067
Price: 649.99 USD
Rating: 3.5 (17 reviews)

Samsung - 15.6" Geek Squad Certified Refurbished Laptop - 8GB Memory - 1TB Hard Drive - Titan Silver

Model:: GCRF-NP700Z5C-S02UB; |
SKU:: 8342067

User rating, 3.5 out of 5 stars with 17 reviews.

Highly rated by customers for:

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QuestionCould this laptop upgrated to 16gb?
Asked 12 years ago by Luis.
- Answer The NP700Z5C-S02UB will only support a maximum of 8GB of RAM. -MrSamsung
  Answered 12 years ago by MrSamsung
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QuestionDoes this laptop have one or two hard drive bays? Or another form of mass storage?I see that this laptop comes with a 1 Tb hard disk drive, but I was wondering if I could supplement (not replace) this hard drive with an SSD. So, does this laptop have one or two drive bays? Would this computer allow me to put in any secondary form of storage, such as a 128 Gb SDXC card, and use it as a secondary drive? As a note, I am aware that I could probably replace the optical drive with a SSD, but I don't consider it an option as I will be using the optical drive.
Asked 12 years ago by Andy.
- Answer Only one drive bay is present on this model. If you want additional storage, you might consider an external hard-drive as an alternative. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
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Questioncollegeis this a smart and reliable computer for college?
Asked 12 years ago by Anonymous.
- Answer Yes, certainly. Samsung makes great computers and we test them to the highest degree to ensure they will work like new. Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
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QuestionHow thick is this laptop?
Asked 12 years ago by Anonymous.
- Answer 0.94 inches. Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
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QuestionDoes this not have an internal battery?I purchased this unit and received it today, but it does not seem to detect an internal battery. Is this correct?
Asked 12 years ago by Anonymous.
- Answer This model has an internal battery. If you're experiencing an issue, please reach out to the Best Buy Geek Squad who would be able to assist further with troubleshooting and getting your system started up. Thanks for your interest in Samsung products. Mr. Samsung
  Answered 12 years ago by Samsung
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QuestionsamsungHow long is warranty for this laptop?
Asked 12 years ago by mark.
- Answer 15 days money back, 90 days warranty with Samsung for Defective Parts Only.
  Answered 12 years ago by Hunter
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QuestionWe want compact devices?We want to buy a large quantity of laptops and Tablets refurbished year and we want to contract with you ..Is it possible to help?
Asked 11 years ago by karim.
- Answer Both BestBuy.com and our U.S. retail stores reserve the right to limit quantities. If you're interested in making volume purchases, then you will want to speak with a Best Buy for Business account specialist by calling 1-877-393-1038.
  Answered 11 years ago by AaronGS
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Questionwhat software is included?
Asked 11 years ago by Anonymous.
- Answer No software included.
  Answered 11 years ago by pattis72
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QuestionIs this laptop a touchscreen???
Asked 12 years ago by Anonymous.
- Answer No
  Answered 11 years ago by pattis72
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QuestionLCD to ensure that no brightened dot ？LCD to ensure that no brightened dot ？
Asked 12 years ago by felix.
- Answer Refurbished models are tested individually, and packaged for sale - occasionally with slight imperfections like scratches or things that would otherwise not affect the performance of the computer. Please check with Best Buy's policy on pixels and other specific questions with refurbished items. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
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QuestionWarranty questionWhen I pull this model computer up to compare with other refurbished 15.6" screen models, this particular model does NOT list ANY warranty. Why is that??
Asked 12 years ago by Judy.
- Answer All refurbished products come with a 90-day warranty. Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
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QuestionGDDR5?does it have 1gb Nvidia Gddr5?
Asked 12 years ago by Anonymous.
- Answer 1gb NVIDIA GeForce GT 640M
  Answered 11 years ago by pattis72
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QuestionIs this product always available?
Asked 12 years ago by Anonymous.
- Answer It will be available as long as supplies last.
  Answered 12 years ago by MilesBBY
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QuestionWhat was wrong with this particular unit that needed refurbished?What was wrong with this particular unit that needed refurbished?
Asked 12 years ago by Skoots.
- Answer With any specific model, it's difficult to determine the reason it was returned. Refurbished items have been returned to factory condition, and should work as well as a new factory product. Thanks for your interest in Samsung products. --Mr.Samsung
  Answered 12 years ago by Samsung
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Questiontype of refurbish?Who is it fixed by? Is it factory reburbish?
Asked 12 years ago by Anonymous.
- Answer This would be best answered by the Best Buy retail salesperson, and they can give you all the details about what goes into a Geek Squad Certified Refurbished Laptop. We think you'll be impressed. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
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QuestionspeakersDoes this laptop have the JBL speakers and subwoofer like other similar models?
Asked 12 years ago by Anonymous.
- Answer No, only the new 2013 model has that. This one has SoundAlive HD Audio not quite the JBL quality but still not bad.
  Answered 12 years ago by Anonymous
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QuestionwarrantyWhat is the warranty?
Asked 12 years ago by Anonymous.
- Answer Refurbished models can carry a different warranty than a new-in-the-box laptop. Please reach out to your Best Buy Salesperson or Geek Squad Agent for more information on the current - and available - warranties available through Best Buy. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by MrSamsung
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Showing 1-17 of 17 questions

Questions & Answers

Samsung - 15.6" Geek Squad Certified Refurbished Laptop - 8GB Memory - 1TB Hard Drive - Titan Silver

Q: QuestionCould this laptop upgrated to 16gb?

Q: Questioncollegeis this a smart and reliable computer for college?

Q: QuestionHow thick is this laptop?

Q: QuestionDoes this not have an internal battery?I purchased this unit and received it today, but it does not seem to detect an internal battery. Is this correct?

Q: QuestionsamsungHow long is warranty for this laptop?

Q: QuestionWe want compact devices?We want to buy a large quantity of laptops and Tablets refurbished year and we want to contract with you ..Is it possible to help?

Q: Questionwhat software is included?

Q: QuestionIs this laptop a touchscreen???

Q: QuestionLCD to ensure that no brightened dot ？LCD to ensure that no brightened dot ？

Q: QuestionWarranty questionWhen I pull this model computer up to compare with other refurbished 15.6" screen models, this particular model does NOT list ANY warranty. Why is that??

Q: QuestionGDDR5?does it have 1gb Nvidia Gddr5?

Q: QuestionIs this product always available?

Q: QuestionWhat was wrong with this particular unit that needed refurbished?What was wrong with this particular unit that needed refurbished?

Q: Questiontype of refurbish?Who is it fixed by? Is it factory reburbish?

Q: QuestionspeakersDoes this laptop have the JBL speakers and subwoofer like other similar models?

Q: QuestionwarrantyWhat is the warranty?

QuestionCould this laptop upgrated to 16gb?

Questioncollegeis this a smart and reliable computer for college?

QuestionHow thick is this laptop?

QuestionDoes this not have an internal battery?I purchased this unit and received it today, but it does not seem to detect an internal battery. Is this correct?

QuestionsamsungHow long is warranty for this laptop?

QuestionWe want compact devices?We want to buy a large quantity of laptops and Tablets refurbished year and we want to contract with you ..Is it possible to help?

Questionwhat software is included?

QuestionIs this laptop a touchscreen???

QuestionLCD to ensure that no brightened dot ？LCD to ensure that no brightened dot ？

QuestionWarranty questionWhen I pull this model computer up to compare with other refurbished 15.6" screen models, this particular model does NOT list ANY warranty. Why is that??

QuestionGDDR5?does it have 1gb Nvidia Gddr5?

QuestionIs this product always available?

QuestionWhat was wrong with this particular unit that needed refurbished?What was wrong with this particular unit that needed refurbished?

Questiontype of refurbish?Who is it fixed by? Is it factory reburbish?

QuestionspeakersDoes this laptop have the JBL speakers and subwoofer like other similar models?

QuestionwarrantyWhat is the warranty?