“Our freezer seems to be really cold and is getting hard to open it and has ice around it. What is the problem?”
Answer This Question
1-1 of 1 Answer
Hi Danny, We understand your predicament with the frost forming in the freezer section of your Samsung refrigerator model. We wish to help you out. I have shared a Samsung link below for steps that can be performed to help with the experience. Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator In addition, I have shared another Samsung link for the recommended refrigerator temperatures. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146874897 to help our team pull up your information. Leo
Sorry, there was a problem. Please try again later.